Meta Ads Manager app not working? crashes or has problems?

Meta Ads Manager Status

Last Updated on 2024-10-19 by Facebook, Inc.

I have a problem with Meta Ads Manager

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11 User reports:
App has problems

User reports 11

⚠️ Most reported problems ⚠️

Crashes

38.5%

Not working

23.1%

Connection

15.4%

Something else

15.4%

Problems reported in the last 24 hours

24 hour clock ⏰

Summary of Meta Ads Manager Problems 🔥

- Support for problem is non existent & beyond generic.

- Don’t even try to personalize banning or solutions when they make a mistake & van the wrong person.

- After the recent update over a month ago, not able to view ANY notifications whatsoever in this app.

- Not able to view, edit, do ANYTHING with any of my ad sets, only my campaigns.

- Campaigns stopped showing data on the campaign level altogether.

📋 2 Reported Issues:

Nora Mbee 2023-08-10

The meta ads Is not sending my authentication code

Noor Alam 2022-11-01

I Am unable to promote my ads through mobile having sufficent fund in meta prepaid but still asking for more fund

Showing 1-2 of 2 reported issues:

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Common Meta Ads Manager Problems & Solutions. Troubleshooting Guide

Table of Contents:

Meta Ads Manager iPhone Issues and Solutions

Meta Ads Manager iOS app crashes, not working, errors
Meta Ads Manager iOS app network issues
Meta Ads Manager on iOS has black/white screen

Meta Ads Manager Android App Issues and Solutions

Meta Ads Manager has errors/crashing/not working
Meta Ads Manager server network connectivity issues
Meta Ads Manager has black screen

Meta Ads Manager iPhone Issues and Solutions

How to fix Meta Ads Manager app crashes or not working on Iphone (iOS):

Close and restart the Meta Ads Manager app on iPhone
Update Meta Ads Manager app to the Latest Version for iOS
Uninstall and reinstall Meta Ads Manager iPhone app
Update your iPhone to the latest iOS version

Fix Meta Ads Manager on iPhone unable to connect to server/internet connection issues::

To resolve Meta Ads Manager network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Turn off iphone VPN:
1. Goto Settings » General » VPN

Meta Ads Manager Android App Issues and Solutions

Fix Meta Ads Manager not working on Android, crashes, errors or is unresponsive:

Force Stop the Meta Ads Manager App
1. On android, goto Settings » Meta Ads Manager » click [Force Stop]

Update Meta Ads Manager to the latest version on PlayStore

Clear Meta Ads Manager App Cache and Data:
1. On android, goto Settings » Apps » Meta Ads Manager » Storage » click [Clear Data] option. This clears both data and cache.
2. restart Meta Ads Manager.

Fix Meta Ads Manager unable to contact server/ Meta Ads Manager internet connection errors on Android:

On android, goto Settings » Apps or Manage Apps tab.
Click Meta Ads Manager » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto Meta Ads Manager » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch Meta Ads Manager