Are you having issues? Select the issue you are having below and provide feedback to Docusign.
- It lacks the most essential function you expect from DocuSign; secure digital signatures.
- Unlike the robust web based version, your signatures will not include the DocuSign box around them or a unique identifier below the signature or on the header/footer of the page.
- This functionality is the foundation of DocuSign as it provides 1. ) transparency that its a digital signature and 2. ) the ability to confirm/trace the authenticity of the signature through the unique identifier.
- Instead, the app falls far short of its mission in only offering a basic signature; something that can be done for free through many other apps/software/websites.
- I wish it had a “strikethrough” feature like it does on the desktop version.
- Also, I wish you could resize the signature and initial prompt like you can on the desktop version.
- I received a document to sign using Docusign. I followed the instructions, although very few were provided. After signing, I hit Next at the top of the page — and hit Next at the top of the next page over and over (it was only a 3 page docuent. ) until I gave up. Then I found the menu but there was no option to finish. The first option on the list was to Finish and Sign Later.
I can't open the website on my mobile
Complete guide to troubleshoot Docusign app on iOS and Android devices. Solve all Docusign app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at DocuSign, developers of Docusign.
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