Contact Visibook Appointment Scheduler Support
Company Name: Visibook, Inc
About: Simple, powerful, client scheduling software and app
Headquarters: San Francisco, California, United States.
Visibook Appointment Scheduler Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
Verified email ✔✔
E-Mail: hello@visibook.com
Website: 🌍 Visit Visibook appointment scheduler Website
Privacy Policy: https://visibook.com/privacy
Developer: Visibook
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3 Most reported problems 😔💔
Disapointed
by Wonder Will
The app has issues. Consistent glitches in the interface, app crashes that require hard shut down, and user interface issues where customers don’t realize they need to confirm a second time after entering their appointment request.
TECH SUPPORT IS NONEXISTENT. The chat function says “usually respond in a few minutes” but the reality is it is hours to get a reply even in the middle of the day on a week day only to finally get a reply with no follow through. I’m very Disapointed. I pay for this service and I expect more. This is run like somebody’s high school programming class did it.
Glitches and Won’t allow you to see page
by Queendomreign72
Over the past 6 months I have grown weary with this app. The app will display a blank page when I am trying to see my appointments or reschedule a client. When I attempt to schedule personal appointments by using the plus sign located on the right of the page it just goes from vertical to horizontal without allowing me to input content.
In order to remedy this I have to restart my phone. I thought it was my carriers issue but it isn’t it’s Visibook. The only reason I have not deleted the app is because I don’t have technical assistance with inputting all of my clients and services on a new app, otherwise Visibook would be a app of my past.
Not there yet
by Barbering Simplified
I used this app for 2 months and kept running into issues with my clients...
1. Reminders are sent a day before, I would like to send them when I need them, 2 hours before their appointment so they can have a chance to cancel or confirm.
2. Customers found service/product options confusing and there was nowhere for me to inform them on how to book before they booked.
Those are make it or brake it things for me, I'm moving in to the next app.
Have a Problem with Visibook Appointment Scheduler? Report Issue
Why should I report an Issue with Visibook Appointment Scheduler?
- Pulling issues faced by users like you is a good way to draw attention of Visibook Appointment Scheduler to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Visibook Appointment Scheduler customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Visibook Appointment Scheduler.
