Contact Konstella Support
Company Name: Konstella Inc.
About: Konstella streamlines communications and helps parent organizations (i.e.
Konstella Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit Konstella Website
Privacy Policy: https://www.konstella.com/privacy.html
Developer: Konstella Inc.
3 Most reported problems 😔💔
The worst
by NYC11238
This is the worst app I have ever used. It was bad when I started using it 3 years ago when my son started preK and it has steadily gotten worse and worse.
It is slow, it is clunky, it is confusing, and the search function, argument the most important part of the communications app, basically useless. You cannot search chats, cannot scroll up through chats without jumping back-and-forth in the timeline, skipping weeks of communication.
Suppose of my updates every three weeks, but I have never seen any improvements and the fact that they had to be completed in 2016. Makes me believe the company is actually defunct.
It is not user friendly at all!
by 2EAK
I think it is so hard to tell!! It should be like Facebook kind a format instead of list style. And it will be nice like your one kids chat room and grade page that it shows on top of main page! Like click to your kids room!! Class dojo does way better!! It is so much clear what is going on at school and news of principal comments on the app than this! We are getting all kind info from email and this app and each grade has on site! It is so frustrating to gather all the informations! It should be all in one place!!
Krashing often
by Bryanmeyer
Konstella is crashing often. It has already crashed twice or thrice and I’ve only been using it for 3 minutes. Last year it didn’t crash this much. I hope the developers identify the bugs.
I experienced the crashes while switching between apps while updating my child’s classroom and while generally using the app (and switching back from other apps). So it may be a cache issue.
Have a Problem with Konstella? Report Issue
Why should I report an Issue with Konstella?
- Pulling issues faced by users like you is a good way to draw attention of Konstella to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Konstella customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Konstella.
