Expensya Status

Last Updated on 2025-01-21 by Expensya

I have a problem with Expensya

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⚠️ Most reported problems ⚠️

42.9%

Not working

28.6%

Account

14.3%

Crashes

14.3%

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- The app does not disclose that it is a paid service upfront.

- The AI is slow and requires the user to step away from the app while it processes a receipt image.

- The screen often freezes and won't allow scrolling.

- There are issues with required fields to complete.

- The app is time-consuming and negates the proposed benefits of saving time and making things easy.

- The reviewer suggests that the app may be intentionally designed to make expense management painful and discourage users from submitting expenses.

Common Expensya Problems & Solutions. Troubleshooting Guide

Table of Contents:

To resolve Expensya network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Force Stop the Expensya App
1. On android, goto Settings » Expensya » click [Force Stop]

Clear Expensya App Cache and Data:
1. On android, goto Settings » Apps » Expensya » Storage » click [Clear Data] option. This clears both data and cache.
2. restart Expensya.

On android, goto Settings » Apps or Manage Apps tab.
Click Expensya » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto Expensya » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch Expensya