Are you having issues? Select the issue you are having below and provide feedback to Spend Clarity Enterprise.
- Old pictures of receipts do not fall off after 30 days
- App closes and takes user to home screen when uploading a receipt
- Difficult to locate required project and expense codes
- Two-factor security login is strangely implemented and resulting in frequent lockouts
- Image uploading takes forever if it even completes
- Cannot link the image and constantly receive a “cant communicate with the server” notification
I cannot complete an expense because app keeps telling me I must input a GL Code. When I click to do so, I get a search bar but the response is' "No matching codes found". I have tried uninstalling and reinstalling but nothings fixes it.
When logging in, the message says the internet method is not secure. Try logging in another way??? I've tried it from multiple locations and wifi and get the same message?
I can not load pictures from my phone to the receipt gallery. I am able to take a picture and load it to the receipt gallery.
I updated the app as requested, but then it didn't allow me to log in. I uninstalled the app, but now it says the app will not work on this Galaxy 7 Samsung? I've been using it for years?
How to unlink an automatic upload of a receipt to your credit card purchases
Complete guide to troubleshoot Spend Clarity Enterprise app on iOS and Android devices. Solve all Spend Clarity Enterprise app problems, errors, connection issues, installation problems and crashes.
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Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Visa, developers of Spend Clarity Enterprise.
Get expense management at your fingertips by using the Visa Spend Clarity for Enterprise app to view, code and approve expenses - anytime, anywhere. Simply download now and set up your mobile PIN to enjoy an extension of functionality you’re using with Visa Spend Clarity for Enterprise on your desktop. Access Visa Spend Clarity’s powerful expense management functionality from your mobile device. From receipt capture to approvals, whether it’s cash or card spend, it’s easy for cardholders and managers to complete expense tasks on the go. You’ll have visibility of your card purchases and out-of-pocket spend, as well as the ability to view any policy or approval rules associated with your expenses. Save time and money by managing your spend on the go. With the Visa Spend Clarity mobile app, you can say goodbye to spreadsheets and paper receipts, and say hello to more time - freeing you up to get on with your day job.