Company Name: Avant, LLC (US)
About: Avant is an online lending platform that offers alternatives to its clients with safer, faster,
better financial products.
Headquarters: Chicago, Illinois, United States.
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Avant, LLC (US)
E-Mail: support@avant.com
Website: 🌍 Visit Avant Website
Developer: Avant, LLC
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Get Pricing Info for Avantby LOYALSTUSER
If you do an inquiry this company automatically loans you the money and then tells you that you can’t get out of the contract. It’s 30% upfront. Their app gives you the option to change your payment date but if you do so they charge you more interest in between time. But they can’t tell you how much that is either. They will just tack it onto the end of the loan for you. They say that they will have somebody email you and they never do. They also hold a hard inquiry on your credit report the entire time of your loan with them and that reduces your credit score. It doesn’t matter what you call them about. They just tell you the same thing that’s on the website and try to get you off the phone. There are no resolutions to any issues with this company. I’m just hoping that when I pay them off there’s not any hidden surprises. I wish I had just filed a Chapter 13 rather than getting into business with this company. I’d have been better off.
by Cassie Lott
I applied with his company in April 2021 with the same information I have now someone falsely submit an application in my name this month and because of that it was miscommunication by the company on their end and now they have not only locked my card but they don’t even have the correct personal information on my account I didn’t give them that personal information they take my money every month out of my bank account and now they’re wanting me or actually forcing me to go down and file a false police report against my will in order to wipe out that that I willingly created and that I pay on every month so now I have to get my lawyer in place to file paperwork and I’m having to submit other paperwork with the CFPB an FTC for wrongful business practice because I submit my payments on time never missed a payment but yet they won’t unlock my card and I was left stranded not even able to use my card but they just took my money out of my bank account and they still have my wrong personal information on my account never again will I do business with this company I suggest if anyone uses this company always make sure you have the correct personal information on your account because even if you use your own correct personal information to open the account they might change it on their own online
by RegrettingEverything
If only we had the ability to give less than one star.... The app itself would definitely get negative stars. There are no notification options whatsoever; no text or push notification choices for due dates, purchases, payments.. nothing at all. It is as bare-bones an app as it could possibly be. Even the website doesn’t offer notification choices of any kind. Not even a singe box to check to be emailed letting you know your statement is ready. I suppose time will tell if it’s an automatic service or not.
Customer service is horrendous. They’d get negative stars as well. Incredibly rude and extremely unhelpful. I tried repeatedly to ask questions about fees in which each successive letter I received had conflicting amounts listed. Three different offers mailed to me had an annual fee of $125, $75, $49, then lastly, $39. I got each of them over the course of 3 weeks. I tried multiple times explain I was getting POSTAL mail communications, but yet the customer service representative kept asking me for the email subject line... and that was just ONE of the many many many problems in that conversation.
I haven’t even activated my card yet and I’ve had nothing but bad experiences from the very beginning of this ordeal. It remains to be seen if the card itself is any good or not, but, based on what I’ve seen so far I’m not even remotely hopeful.