Starling - Mobile Banking Reviews

Starling Reviews

Published by on 2026-04-14

🏷️ About: Our personal, business and joint accounts make managing your money as seamless, simple and satisfying as it should be in 2025. It’s why we’re the Which? Recommended Provider for a sixth year in a row.


       


Is Starling Safe to Use?

We Investigate the app owner's website (Starlingbank.com), verify their legitimacy, and uncover hidden scams and complaints.


Overall Customer Experience 😎


😎 Positive experience
61.0%

🤬 Negative experience
39.0%

🫥 Neutral
0.0%

~ from Justuseapp.com NLP analysis of 2,640 combined software reviews.

Is Starling Safe?
Starling - Mobile Banking is very safe to use.
61/100

  Safety Analysis »»

Is Starling Legit?
Starling - Mobile Banking looks authentic and legitimate.
61/100



Read 20 Customer Service Reviews 😠💢

4.9 out of 5
Withdrawals

this app is great, until you’re in somewhere like south east Asia, where they rarely take credit cards, and if they do they tack on a 3% charge.

Because there’s a £300 a day withdrawal limit.
It seems ludicrous that you can not increase it!
And most ATMs are going to charge you £3-5 per withdrawal, which I’m starting to realise adds up.

It defeats the purpose of this card for me, if you’re travelling for a long period of time and need to purchase something substantial like a motor vehicle for example.

I’m sure that it’s great for travelling in Europe and USA.

JUST LET US INCREASE THE WITHDRAWAL LIMIT! (It’s our money after all)

Myriad of problems

Not only has the bank stopped any of payments going through which took an entire day of admin time for me- this bank does not allow company secretaries to do any admin so all invoicing and bill payment has to be done by a director who of course has so much time for admin.

Good app, but could be better

I just downloaded this app to finally have a good banking app. Everything was going great, until I needed to enter my address. I did, but it wouldn’t let me change my country to the US. It was stuck on the United Kingdom. That’s why I gave it four stars. Will be deleting.

Much better than regular banks

Amazing online bank! Starling is super user friendly, it’s easy to budget and see summary of spendings. I’ve even used it abroad for travel and never had an issue. And if you need to contact support, their team is very helpful, they’ve helped with airline dispute and made the process effortless. Would highly recommend!

Best bank app I’ve used

Easy to use and with quick responses.

Best bank

This is the best bank I have ever used. The award of best bank in GB was not a mistake. Love what you guys are doing

USA

I would love to see Starling become available for US residents.

Fantastic

The most easy way to do banking

US

Please make this available in the US! I was so excited but it only allows addresses in the UK. 😕

Great app! Great banking

So easy to use, have been happy with everything.

Great App!

Much better than a traditional bank, though the interest rates could be better.

Travel spending

It was a pleasure to enjoy traveling with this app. All transactions went well

Great App

Great bank! Got locked out of my app in the middle of the night ona weekend! I sent a short SOS video within 20 minutes regained access. With so much fraud I applaud the extra steps, 24 support and help directly from Starling even though I was locked out. 5 stars!!!!

Bank Review

Great help from the on line chat. Your representative, Rihanna, was extremely knowledgeable and helpful. She should be awarded 5 Stars as well... ;-)

Easy to use

I find Starling and access to account data very easy to use.

Rent payment too many hoops

Tried to pay my house rent, took me through a bunch of hoops to pay. Not as straightforward as I would have liked

Best Bank I've used

The US banking system needs to change and more banks need to be convenient like this app with doing everything. Fast and reliable

Great Service and Convenient

this app Bank provides five star service and at the same time is very user friendly. I would highly recommend their service to anyone.

Great bank, great app

I have been with this app for about 5 years now, and have always used Starling . Every aspect of their service is first class, I just hope they continue to innovate and the shake up banking as we know it

Great technology

As an IT person myself, I can say that this team are producing amazing technology. Good work.



Is Starling Safe? 🙏

Starling - Mobile Banking is very safe to use. JustUseApp Safety Score for Starling is 61/100.
This assessment is based on our NLP analysis of 2,640 user reviews. Combined with the app store average rating of 4.9/5.

Safety Analysis

92.4% of users say app is safe 👍
92.4%

5.9% of users have some concerns ⚠️
5.9%

1.7% of users say app is risky 🚨
1.7%


Is Starling Legit? 💯

Starling - Mobile Banking looks authentic and legitimate. Our NLP models processed user feedback to estimate legitimacy. JustUseApp Legitimacy Score for Starling is 61/100 .
This conclusion is based on analysis of 2,640 user reviews.

🔏 Privacy & Data Safety

Starling collected the following data from you:

  • Data Linked to You:
    • Financial Info
    • Location
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics
    • Other Data



How was your experience with Starling - Mobile Banking? Post a Review




Features

Automate your expenses, ring-fence money for bills, keep track of invoices with instant payment notifications and spot where your business is spending with smart analytics.

Manage collective household expenses or set aside money together; our joint account simplifies shared spending.

Get instant payment notifications, track your spending with Insights, budget together and make important payments from one account.

AER stands for Annual Equivalent Rate and illustrates what the interest rate would be if interest was paid and compounded once each year.

Our personal, business and joint accounts make managing your money as seamless, simple and satisfying as it should be in 2025.

  Contact Support
Developer:
STARLING BANK LIMITED

Contact e-Mail:

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