Contact Penmate Support
Company Name: Penmate, Inc
About: Penmate is the easiest way to write incarcerated loved ones in jail or prison.
Locate anyone incarcerated and send a message right from your phone.
Penmate Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Penmate, Inc
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit Penmate Website
Privacy Policy: https://penmateapp.com/privacy.html
Developer: Penmate
Can I trust Penmate app?
Protect your data and wallet. We investigate the developer's website (Penmateapp.com), verify they're legit, and uncover hidden scams or complaints.
17 Most reported problems 😔💔
10/17/25 - RECEIVED EMAIL STATING I NEEDED MY ADDRESS IN MY EMESSAGE TO CRAIG A. JUNGWIRTH AT NORTH BROWARD BUREAU JAIL BUT I HAD ALREADY TYPED MY ADDRESS IN WHEN YOU TOOK MY $6.35 - SHANNA BERGER AT 13750 W. COLONIAL DR, 350-255 IN WINTER GARDEN, FLORIDA 34787 SO SEND MY PENMATE EMESSAGE TO CRAIG A. JUNGWIRTH NOW AT 12:50PM ON 10/17/25 OR ALMIGHTY GOD WILL SHUT DOWN NORTH BROWARD BUREAU JAIL AND PENMATE EFFECTIVE AT 1:00PM TODAY 10/17/25! GOD HAS ALREADY SHUT DOWN THE ENTIRE USA GOVERNMENT IN WASHINGTON, D.C. AND THE USA MILITARY IS THE ONLY ONE ENTITY THAT WILL EVER BE ABLE TO ACCESS THE PEOPLES MONEY IN THE FEDERAL BANK ACCOUNTS! SEND MY MESSAGE TO CRAIG NOW PER GOD! SHANNA BERGER AND GOD ROBERT ON 10/17/25 @ SHANNABERGER1@redacted AND 561-401-8340 IN FLORIDA, USA!
My question is how do I check to see if I have a message letter from Thaddeus deard Alexander from penmate cause I don't know how to check to see please please please help me out on that please
I purchased 20.85 for credits and uv course ripped me off money I dnt have I did not get my credits so we're why did u charge me .I dnt want the credits I already purchased more same day I want my money .I dnt hve money that u take from me and just forget about me Im the customer I need sum explaining from y'all i wany my refund thnk u
It's a scam I spent almost 10 and all my letters n pics were sent back to me n I can't get anyone to answer my emails since that's the only way to reach anyone there.
Scam never recieved my mail i paid 10$ for
I sent my name instead of the inmates name a letter with his i.d how do I fix this I meant to put his name I didn't read it clearly how do I fix this
I sent my name instead of the inmates name a letter with his i.d how do I fix this I meant to put his name I didn't read it clearly how do I fix this
I don’t want my debit card information saved!! How do I get that information out of this app Penmate??
I sent a letter earlier and forgot to include the picture
I sent a letter earlier and forgot to include the picture
I lost my password I hit forget password. It not sending me reset van please help me
I paid close to$6 to send snail to inmate in Dallas County jail Richard Pacheco along with 2 photos he never received.. and I believe. I've been scammed
Can y'all call me my phone number is 281-704-4020 I got a lot of charges on my bank account from y'all
I'm trying to get my refund back on
P
by Marine012999
This app is messing up . It logged me out and I payed for a membership and I haven’t been able to get back in. Also this app just goes white when I try to go to the homepage of it. It’s hard for it to go back normal I have to wait a long time and I just don’t get it . I really thought it was a good app and I never write reviews either .
Great App!
by Leatherleg
This app is exactly what I’ve needed. It’s very user friendly and allows me to quickly send a letter to family or loved ones locked away and prices are very reasonable.
5 star 🤞🏽
by Amani Mom
Best app anybody could use to contact a loved one I highly recommend !!!☝🏽🤞🏽
Have a Problem with Penmate: Send mail to jail? Report Issue
Why should I report an Issue with Penmate: Send mail to jail?
- Pulling issues faced by users like you is a good way to draw attention of Penmate: Send mail to jail to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Penmate: Send mail to jail customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Penmate: Send mail to jail.
