Amelys app not working? crashes or has problems?

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Last Updated on 2022-11-30 by Amelys

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Common Amelys Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Amelys app on iOS and Android devices. Solve all Amelys app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Amelys iPhone Issues and Solutions

Amelys iOS app crashes, not working, errors
Amelys iOS app network issues
Amelys on iOS has black/white screen

Amelys Android App Issues and Solutions

Amelys has errors/crashing/not working
Amelys server network connectivity issues
Amelys has black screen

Amelys iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Amelys app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Amelys app crashes or not working on Iphone (iOS):

Close and restart the Amelys app on iPhone
Update Amelys app to the Latest Version for iOS
Uninstall and reinstall Amelys iPhone app
Update your iPhone to the latest iOS version

Fix Amelys on iPhone unable to connect to server/internet connection issues::

To resolve Amelys network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Amelys black/white screen (blank screen) on iPhone:

Follow the Amelys iOS app troubleshooting guide Here →

Amelys Android App Issues and Solutions

Fix Amelys not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Amelys app issues:

Force Stop the Amelys App
1. On android, goto "Settings" » click Amelys app. » click "Force Stop".

Update Amelys to the latest version on PlayStore

Clear Amelys App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Amelys app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Amelys.

Fix Amelys unable to contact server/ Amelys internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Amelys » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Amelys » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Amelys on android.

Solve Amelys black/white screens issue on Android:

Follow the Amelys android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Amelys, developers of Amelys.

About this app

L’application mobile this app vous permet de vous déplacer en toute simplicité sur l’ensemble du réseau de bus de l’agglomération de Montargis et rives du Loing.