Mortal Kombat app not working? crashes or has problems?

Mortal Kombat Status

Last Updated on 2024-12-16 by Warner Bros.

I have a problem with Mortal Kombat

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13 User reports:
App has problems

User reports 13

⚠️ Most reported problems ⚠️

Crashes

36.8%

Something else

31.6%

21.1%

Not working

10.5%

Problems reported in the last 24 hours

24 hour clock ⏰

Summary of Mortal Kombat Problems 🔥

- Constant crashing of this game made me lose ALL of my progress.

- There are some serious bugs affecting the save data of the game.

- After exiting the game, any progress made in challenges is erased.

- The frame rate is also a bit unstable.

📋 6 Reported Issues:

Mike 2023-04-20

I cannot play the game because it gives me a card with free souls every time I open it and just repeats not adding the card to the kollection and not letting me play, just repeating trying to open free souls card.

Mike 2022-10-23

Freezes after D'Vorah fatality on boss Khotal Kahn in battle mode

Nam 2022-10-08

Game freezes after fatality with dvorah and kotal khan making me reset. Ive beat the boss 3 times back to back restarting my game each time with the same result

Rory 2022-10-07

Game freezes when in fatality.

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Bradley M 2022-06-12

Fatality freezes in battle mode. Happens every time when doing katana’s fatality against reptile

John 2022-06-08

Game freezes during fatality in battle mode. Happens at the same point when doing fatality with kitana.

Showing 1-6 of 6 reported issues:

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Common Mortal Kombat Problems & Solutions. Troubleshooting Guide

Table of Contents:

Mortal Kombat iPhone Issues and Solutions

Mortal Kombat iOS app crashes, not working, errors
Mortal Kombat iOS app network issues
Mortal Kombat on iOS has black/white screen

Mortal Kombat Android App Issues and Solutions

Mortal Kombat has errors/crashing/not working
Mortal Kombat server network connectivity issues
Mortal Kombat has black screen

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Mortal Kombat iPhone Issues and Solutions

How to fix Mortal Kombat app crashes or not working on Iphone (iOS):

Close and restart the Mortal Kombat app on iPhone
Update Mortal Kombat app to the Latest Version for iOS
Uninstall and reinstall Mortal Kombat iPhone app
Update your iPhone to the latest iOS version

Fix Mortal Kombat on iPhone unable to connect to server/internet connection issues::

To resolve Mortal Kombat network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Turn off iphone VPN:
1. Goto Settings » General » VPN

Mortal Kombat Android App Issues and Solutions

Fix Mortal Kombat not working on Android, crashes, errors or is unresponsive:

Force Stop the Mortal Kombat App
1. On android, goto Settings » Mortal Kombat » click [Force Stop]

Update Mortal Kombat to the latest version on PlayStore

Clear Mortal Kombat App Cache and Data:
1. On android, goto Settings » Apps » Mortal Kombat » Storage » click [Clear Data] option. This clears both data and cache.
2. restart Mortal Kombat.

Fix Mortal Kombat unable to contact server/ Mortal Kombat internet connection errors on Android:

On android, goto Settings » Apps or Manage Apps tab.
Click Mortal Kombat » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto Mortal Kombat » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch Mortal Kombat