CBP Border Wait Times Reviews

CBPBorderWaitTimes is meets just about every negative stereotype of poor government handling. Have been in Baja 4 months and made multiple trips back to San Diego via San Ysidro and CBPBorderWaitTimes has never ever been even close to accurate wait times for drivers. The expats of Baja don’t even bother keeping it on their phones because it’s that unreliable, according to their Facebook group. I’m sure they start counting the wait time at some arbitrary point, but who knows where that is. All I know is when it says 90 minutes it actually means somewhere around 4 hours. Trusting CBPBorderWaitTimes was a grave error, I didn’t think it could possibly be THAT wrong. But oh it was, and it was the closest I have come to peeing my pants since I was a toddler. The pedestrian crossing seemed accurate. I added one star for that and the decent user interface.
It could benefit enormously from a map view guiding you to the correct lane and explanations as to which lane to use (shortcuts/links to Ready Lane requirements, Sentri, RTC)

I’m literally writing this review while waiting in line at the Ysleta border crossing in Juarez and I’ve been looking up the the wait times before and during my wait but it was totally inaccurate! It said wait time would be 25 minutes and I’ve literally been waiting here over 1 and a half hours and i estimate another 35 minutes!!! I’m so livid right now and i just hope i will make it over the bridge with less than 1/8 tank of gas! I will never rely on CBPBorderWaitTimes again. I don’t think they have any sort of mechanism to confirm the wait times from the beginning of the line to the end as I don’t think they have the technology in place. You would be better off looking at Google maps and looking at the traffic patterns there!

BWT -APP- has current wait times and historic usage wait graphs (still showing non-covid wait times).

BWT -WEB- has current wait times, near term historic wait times (showed covid times), summary of crossing waits near each other (eg Niagara), some real-time camera views, and a bit more location info.

Both are geared toward frequent crossers.

If you are an infrequent crosser, both are really lacking in location info. Except in a few cases, you cant even tell what state the crossing is in or its location. Look up the name beforehand - warning: it may have multiple names, but BWT only uses one. Even a general map would be useful, the ability to list by state, or just the state listed near the name. Being able to quickly choose alternatives crossings would help.

Even without that, the data is accurate and not hard, but not quick if the crossings are new to you. Just a bit too much unnecessary goofing around when tiny changes would help.

App constantly crashes at random times, can’t believe a developer actually put such a bug-ridden app into use. And when it’s not crashing, it shows ridiculously inaccurate wait times. But, that being said, CBPBorderWaitTimes is more reliable than DHS itself. 🤷🏻‍♂️

App crashes constantly, especially when trying to add favorites

Got to the border at 5:15pm. App said the wait for passenger general line was 240, 4 hours. Didn’t cross until 2:15am, a total of 9 hours. Horrible. Might as well turn CBPBorderWaitTimes off since it is unreliable. This is not the first time CBPBorderWaitTimes is inaccurate. Frustrating.

I really liked CBPBorderWaitTimes . It was very precise when giving the wait time as I timed it.

The newest update deleted all of my favorites (no big deal), but the biggest issue is CBPBorderWaitTimes crashing when you select a port of entry to see further details. CBPBorderWaitTimes is still usable if all you need to see are the wait times while scrolling through the list of ports.

Works half the time, you can’t view the details or add favorites. Can’t recommend it to anyone needing something reliable. Easier to use safari than CBPBorderWaitTimes

Dont download or trust CBPBorderWaitTimes. There’s a margin of error of about 3/4 hours.
It updates every 3 or so hours but the times are always off. Today 9/27 app said 90 minutes. It took 4 hours 10 minutes to cross????

CBPBorderWaitTimes is not accurate. I wonder where they get their information from. I cross thru san ysidro and otay and its never accurate. App days 90 minutes but more like 490 minutes. lol what a waste of space

Terrible app. Wait times are not even close to reality. CBPBorderWaitTimes said 120 minutes, reality 5.5 hours. I would love to find a realistic app somewhere with real wait times.

CBPBorderWaitTimes crashes when choosing favs or other options.

I open CBPBorderWaitTimes , search for the border crossing I am interested in, it displays for a Second and then CBPBorderWaitTimes crashes.

Horrible and useless. App collapses when you select a specific port of entry and not one of the 3 ports ever have accurate wait times. Useless.

App crashes when you click on a particular location. Terrible app

If I could give CBPBorderWaitTimes a negative rating number I would.
Wait times are no way near accurate!
Both times I used CBPBorderWaitTimes the wait time was off by 5 HOURS!
INFURIATING.....WILL NEVER USE CBPBorderWaitTimes AGAIN😡

Have rebooted phone, removed and installed app. Continues to crash as soon as you click on any port. Can’t add favorites. Please fix CBPBorderWaitTimes!!!

Don’t believe CBPBorderWaitTimes, showed 80 minutes and it was more than 4 hours

It seems to be missing airports

It’s great for seeing what the shortest wait time is. Brownsville TX has four bridges. The latest update only allows you to see vehicle wait times. If you want to see pedestrian wait times you have to change the settings. It should allow you to see both passenger and pedestrian wait times so you can decide if you want to drive or walk across into the US.

I just downloaded and used this application for the first time. We’re always concerned about how long the wait is at the border when we return home to the United States. After I opened the application I found it very easy to navigate. It’s really simple and the wait times very accurate. CBP updates the wait times hourly. Thanks CBP!

I like CBPBorderWaitTimes with going across but I would love it if they updated the wait time every 30 minutes. Sometimes there is no delay like 30 minutes after the hourly update but people don’t know because why would we leave the house to waste gas and see how long the line is instead of waiting till the next hour only to have it get bigger or smaller.

Hello All, this is a good app to use when traveling back and forth from Mexico monthly like we do. Lukeville border. The wait time is not accurate as others have stated. I’ve tracked the wait time for the past six months and it’s triple. If you see a wait time of 15 minutes, it will be 45, etc. this is very accurate information coming from a frequent travel.

The update to this otherwise absolutely efficient and reliable app turned out to be another example of inefficient government at its best. Navigation used to be simple, you would add your favorites, and you could see both passenger and pedestrian port crossings at a glance. With the new app, you have to switch from the settings from passenger to pedestrian, quite the hassle. As of August 22, 2019, it works fine on iPhone 8 but it crashes continuously for iPhone 7. Way to go!

CBPBorderWaitTimes is useless they show 50 minutes waiting line, So I trust it got to the border line with my family and we were there for 3 and half hours from 10pm to 1:30am as we were waiting I was checking CBPBorderWaitTimes and every hr was updating showing 49 min to 50 min waiting line. do not trust CBPBorderWaitTimes at all it was a nightmare specially when you are siting down for more than 3 hrs with young kids and they need to go to the restroom

Selecting a crossing will flash the screen of wait times then CRASH. in Tijuana, 0.5 mi from San Ysidro crossing, using “Nearest” function brings up Tecate as #1, am inabulity to get any info beyond high level view, and in case of San Ysidro, only shows east pedestrian crossing with no option to get west. Can get more selecting from whole list but then CRASH. typing into search the keyboard obscures. Part of info presented. Prior versions were at least usable. 2.0.0 is not.

CBP as always are just lazy they are terrible at updating CBPBorderWaitTimes and when you ask them about it when crossing they show little to no consideration. I cross the border everyday and have just not relied on CBPBorderWaitTimes anymore CBP really needs to get their crap together or not have CBPBorderWaitTimes at all! Is it really that hard to input the information for all crossers to have an easier commute?

It works great it’s always accurate and really easy to use and gives you different options

Most of times, the estimate crossing times are wrong. Right now, with a recent update, CBPBorderWaitTimes says “60 mins”... I have been in line for 90 mins and I estimate at least one more hour to go.
Also, I went to a bridge that was supposed to have a 10 mins line; but the bridge as closed!!
Not worth to have CBPBorderWaitTimes taking your phone’s memory space.

App seems simple and easy to use. The Data doesn’t seem accurate. CBPBorderWaitTimes shows the same data as the CBP’s websites. All afternoon, the wait was advertised as 110 minutes in standard lane. We, and many others along side us, spent just over 4 hours in line. Need to consider GIGO - “Garbage In, Garbage Out”

Not sure where wait times come from. Posted wait time at Tecate noted as 40 minutes when we got in line. Changed to 55 minutes then 90 minutes. We have just passed two hours and look to be at least 30 minutes out.

Have used CBPBorderWaitTimes the last few times I’ve crossed the US/Mex borders in Mexicali, Tecate and Tijuana and it has been fairly accurate on the wait times.

App works great 99.1 % of the time. One time it did not update wait times. Very accurate. New update please.