Metro-North Train Time Reviews

by Rajiv Bhati

Mta used to have great app, you can find trains and schedules “with real time información-delays &all”; everything you need at your fingertips

Now, here is this new app; junk.

by Cheryl-mg

It’ll show you the scheduled times of trains. That’s it. No delay notices or time estimate for arrival. Most reliable way to tell is the map that shows where the train is currently at, so you can guess when it’ll actually show based on that. Once the train time expires, like a train scheduled at 9am, 9:01 its bumped off the schedule even if it still hasn’t arrived at station so you don’t get any further info on where or when its arriving. Alerts are rarely updated and give bogus general delay times. A lot of my trains have had service changes to include more stops because they keep running late but that doesn’t show on MetroNorthTrainTime . It would be helpful to know on a delayed or extended train when you are actually going to arrive at your destination.

by TrackerFan

Works well on my iPhone 13, but it’s a disaster on my Apple Watch. Just can’t get it to work so I’m giving up after spending 1/2 hr+ trying to add bookmarks from the phone app. Zip, Nadda, Nothing!

by 13member

Just installed the update that is said to support Apple Watch although I don’t have the watch. It doesn’t run on this iPod, it shows the banner screen then crashes. Nice going.

by Jdsau

This version it’s not possible to see the trip you are on and so track actual progress and time of arrival.

by Ywe11

Downloaded MetroNorthTrainTime , no notification that I need to pay (if there was a notification I would not pay). Now I’m stuck with payment I cannot afford. Shame.

by Thelittledutcher

Thank god I went to the station to look. MetroNorthTrainTime told me that the last train home was at 7:36. I’m currently sitting on the 8:02 train. And after that??? There’s at least 3 others coming.

Someone needs to look into this.

by Yelena20

Well, there’s my first day at work getting in late because MetroNorthTrainTime doesn’t load for over an hour. Of course, the train station monitor all are down, and there’s nobody at the Croton-Harmon, NY station booth to help answer any questions. Nobody knows where they are suppose to get on! Thanks MNR!!!!

by Joe B In Ny

App won’t run on older iOS just keeps crashing how complicated could it possibly be to let MetroNorthTrainTime run on any iOS

by Blaze Birch

I kept thinking Metro North was taking an awfully long time to add late trains after Covid, because the last train listed in MetroNorthTrainTime was 11:35. I complained to a friend, and she said the 1:55 am was actually already there. Sure enough it was listed on the Metro North website, but not on MetroNorthTrainTime even after updating.

What good is a train schedule app with the wrong schedule?

by Noah J. Ortiz

Id say 9/10 times the train times arrival is correct. For a task so simple, its unsettling to have to admit MetroNorthTrainTime isnt entirely reliable especially in a city where every minute counts. To be sitting somewhere and waiting 45 minutes or to have missed a train that wont come until the morning because of an incorrect train schedule is not acceptable. Its not cool. Save yourself the stress, try another app or two as i am doing rn. It is my fifth time waiting for a train coming 40 minutes later. I wont even mention how many times ive missed the last available train to North White Plains.

by Daily MTA Rider And Commuter

I downloaded MetroNorthTrainTime and it does not show seating availability as advertised. It also doesn’t show real-time train status. It’s shameful that a multi-Billion dollar Agency produces an Poor quality App.

by Panthertown

MTA needs to add the ability to purchase fairs to MetroNorthTrainTime.

Given that there are better trip planning apps available, the only benefit I see to an MTA made trip planning app is to plan your trip AND purchase tickets.

by Jreb84

Track numbers are often wrong and the Apple Watch version doesn’t work.

by Apple-squire

MetroNorthTrainTime does its basic job okay - I can search for upcoming trains, both departing and arriving at whatever station I’m interested in.

That said, it could be improved by allowing you to see a train that just left, in the event you’re on that train, without having to do another search for same train by looking up trains arriving at your destination. It also could benefit from more up-to-date information about any delays, although I can’t really fault MetroNorthTrainTime for that since it’s usually not just MetroNorthTrainTime but also the boards at the station that don’t always have the current info about delays.

Additionally, MetroNorthTrainTime does not fill the screen completely on an iPhone 11 Pro Max, so some cosmetic updates would be great. But, all that having been said, 99% of the time it works just fine for me.

by JT Player226

The new version is confusing and forces you to favorite specific times in trips, when I want the flexibility of finding the nearest times.

Plus the layout is too complicated compared to the old version where it was all in one place.

by Jengaworld

Please bring back the feature that shows the ACTUAL arrival time on the right side of the screen for each stop. For some reason that was removed, and now MetroNorthTrainTime only shows the scheduled arrival. Since the majority of app users are checking to see when the train will really arrive (vs just the schedule), this feature is essential. Without it, MetroNorthTrainTime is the same as MyMTA and therefore serves no function.

by AppUser121210001

1. The map is very very choppy when zooming in, it is hardly unusable and it is an important feature because without panning is hard to see in what station the train is. The LIRR app map is a lot better in this regard, look at that map and emulate it.
2. Do not delete the schedules for the trains that have departed within a couple of hours from the station you are searching. It is often necessary to look at a train that has departed if someone you are expecting is on that train.
3. If your iPhone is running on Zoomed screen mode the text in MetroNorthTrainTime gets cut off and because dysfunctional.

by Jomby1

Love the new look and features.

by Ecowde

Easy to use helped me figure out what tickets to buy on the MTA eTix app fantastic. Don’t see what everyone is whining about.

by Lala24lalalalalallala24

I can’t for the life of me understand why MetroNorthTrainTime was ever launched without the functionality to see prior train times than current to forward. How possibly can we tell if a train is going to arrive on time if we can’t see past trains. Unless they don’t want us to see that info.....could it be that their poor on time service would be further and blatantly exposed. Fix MetroNorthTrainTime...

by Thesonicbloom

The latest update broke everything for me, on iPhone Xr running latest iOS. This appears to be the case for others as well, based on recent reviews. I need MetroNorthTrainTime twice a day—when I’m en route to the train station during morning and evening commute—to view upcoming local and express options plus on-time status, and to decide if I need to hustle or can I walk. There are numerous boards at the station which could tell me these things (if I was already inside the station)... how could it possibly be so hard to push that data to an app!? The other “MyMTA” app is also useless for this purpose, somehow. At this point it would literally be easier for them to just post a webcam in the middle of GCT, pointed at the video screens, and let people login to watch it if they need to know train status. Because apparently in 2019 this agency can’t seem to figure out how to send a series of numbers to two places at once.

by Christiroxs9

I figured if I add something to my ‘Favorites’ there would be less work. But it’s more work because the 'Favorites' only show about 6 train times and departure time cannot be changed when I’m on one of my 'Favorites' train path. It gets irritating when I’m checking train times at night so that I can find a morning train but can’t even access it through my 'Favorites’ because there aren’t enough train times and the departure time can’t be changed to what it is currently. I then have to type in the origin and destination again. What’s the point of favorites then? I give it two stars because it at least shows accurate times and delays.

by Enc249

Surprise surprise, this MTA app looks fine but is not very useful when you’re actually trying to catch a train. Unlike the subway times app, which is accurate about 99% of the time, MetroNorthTrainTime tells you what time your train is scheduled to leave, and rarely has any information about the actual arrival/departure times of the specific trains. The station monitors seem to work, but knowing I don’t have to run from the subway because my train is running 8 (!) minutes late would be very useful. Please do better, MTA.

by Seanburban

Overall MetroNorthTrainTime works fine if you want to find a train departure that gets you to a specific statio at a specific time. But MetroNorthTrainTime falls short in providing some basic information if you deviate from that singular use case.
For example, I’m on a train to Stamford and want to see what stops it’s going to make to determine if I could get off at Cos Cob — MetroNorthTrainTime does not make it easy to search for the train I’m on (ie- I can’t search for a train departure in the past, so I can’t repeat the search I used to find my current train) and even if I could find the specific train I’m on, MetroNorthTrainTime does not list all the stops the train is making, so I couldn’t easily determine if the train goes to the additional station.

by 2018commuter

I liked MetroNorthTrainTime until they released a new version in which only a tiny portion of the screen allows you to scroll through train times. If there is a service alert the train time section is pushed off the screen entirely and there is no way to dismiss the alert. So MetroNorthTrainTime is is useless when there’s a service alert. An app that was once very useful and easy to use is now broken and frustrating. I hope they fix it.

by Niccimo

MetroNorthTrainTime was buggy to begin with, crashing sometimes and freezing and saying I wasn’t connected to the internet even though my WiFi connection is strong... but now?! MetroNorthTrainTime doesn’t work 75% of the time, crashes constantly, and it like to only show me train times for midnight rather than my current time. Just now, MetroNorthTrainTime told me that my 8:40 train, which is 10min late right now, has an eta of 12:47pm. Like, WHAT?! Yeah, why am I using this MTA failure of an app again?

by Xsoundgardenx

Why can’t I change the departing time of my favorite trips from “now” to some other date on the same screen. Currently, I have to go back to the homepage, create a brand new trip, add the destinations and pick a time. All that just so I can plan my usual travel at a different time of day. This is a huge inefficiency that is easy to fix. I really hope you correct this inconvenience.

by Stfam

Llike their trains it’s all a great idea and it should work and save time, but poor design and poor execution ruins everything.
if you can get MetroNorthTrainTime to load. any search requires a half dozen clicks. buying a ticket? well then of course it needs to switch to a different app, another 1:2 dozen clicks, gets hung up, while the train conductor is waiting for payment.
endless frustration due to poor design.
MetroNorth, this message is for you:
1) i should be able to buy a ticket with one click!
2) the train schedule i use most should preload all day long for the entire day not some 2 hour slot! that schedule should display on the landing page !
3) train time and eTix should be one app!

by 0ph3lia

Relying on MetroNorthTrainTime for train information on the go has caused me to miss or be late for countless important appointments. Gives you no updates about changes, and if a train is late arriving it doesn’t show in a list of trips, tricking you into thinking it isn’t coming at all. Has caused me to miss dozens of trains

by Fairfield Metto Uset

2 Basic flaws
1 Once the train has started, MetroNorthTrainTime disables the journey and cannot check when you are going to reach
2 Often it shows times from 4 am or so and I am unable to see the current train times. Why not at least let flipping through the pages or best show times from 1hr back onwards and that way the 1st flaw will be covered
3 It does not show the latest status of train times accurately, which is misleading. Not sure if this is difficult to get, although I feel this is programming error.

by Cftc

This informational app has improved in the last year, as several free and more useful apps have dropped out of MetroNorthTrainTime Store and therefore my new iPhone.
Unfortunately a very useful feature, a countdown clock for the next few departures, doesn’t exist yet. For regular commuters, quickly referencing how much time is left significantly beats trying to do the math in your head. It’s an app after all, so not really a big ask!

by Drhoniebee

So a train app is a requirement if you ride the train daily. You expect it to provide times and up-to-the minute delays which for the most part are accurate. However, if i am unable to scroll through MetroNorthTrainTime or see past one time because MetroNorthTrainTime has failed to keep up with software updates it becomes frustratingly and relatively useless. What was once good is now no longer helpful.

by Cyber553

I struggled with major glitches when I upgraded to v3.0.3, but after deleting MetroNorthTrainTime and reinstalling it, it has worked almost flawlessly. It’s a very useful way to get quick info on the trains I care about.

One annoyance I hope they can fix is when trains are delayed, say an 8:00 train has an ETA of 8:05, if the schedule is refreshed to get an updated ETA, it works fine until the scheduled arrival time (8:00). If I refresh the list after 8:00, the 8:00 train disappears from the schedule that is shown, even if it hasn’t arrived yet, so I can’t get an updated ETA. Ideally, MetroNorthTrainTime would continue to show a train on the schedule until ~30 secs after it DEPARTS the station (should show “departed” as status).

If this minor change is made, MetroNorthTrainTime would be a perfect 5 stars.

by Andrewed

It’s annoying that it won’t show train information after the departure time—often I’d like to check when the train I’m on will arrive, or check what stops it’s making. It would also be nice if the train time and e-ticket apps were combined—switching between them can be annoying. That said, it’s great to be able to find up to date info on train schedules and tracks without having to hunt for and crowd around information boards in the station.