Contact CBP Border Wait Times Support
Published by US Customs and Border Protection About: Knowing land border wait times at the various ports of entry into the United
States from both Canada and Mexico can aid the traveler in making an informed
decision on when and where to cross the border. The U.
How to Contact CBP Border Wait Times Customer Service/Support
Listed below are our top recommendations on how to get in contact with CBP Border Wait Times. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact CBP Border Wait Times. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
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Developer: U.S. Customs and Border Protection
E-Mail: [email protected]
Website: Visit CBP Border Wait Times Website
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Reported Issues: 3 Comments
By ChellyRose121
The worst of the worst
This app is meets just about every negative stereotype of poor government handling. Have been in Baja 4 months and made multiple trips back to San Diego via San Ysidro and this app has never ever been even close to accurate wait times for drivers. The expats of Baja don’t even bother keeping it on their phones because it’s that unreliable, according to their Facebook group. I’m sure they start counting the wait time at some arbitrary point, but who knows where that is. All I know is when it says 90 minutes it actually means somewhere around 4 hours. Trusting this app was a grave error, I didn’t think it could possibly be THAT wrong. But oh it was, and it was the closest I have come to peeing my pants since I was a toddler. The pedestrian crossing seemed accurate. I added one star for that and the decent user interface. It could benefit enormously from a map view guiding you to the correct lane and explanations as to which lane to use (shortcuts/links to Ready Lane requirements, Sentri, RTC)
By Blatxch
This is garbage that caused me so much lost time
I’m literally writing this review while waiting in line at the Ysleta border crossing in Juarez and I’ve been looking up the the wait times before and during my wait but it was totally inaccurate! It said wait time would be 25 minutes and I’ve literally been waiting here over 1 and a half hours and i estimate another 35 minutes!!! I’m so livid right now and i just hope i will make it over the bridge with less than 1/8 tank of gas! I will never rely on this app again. I don’t think they have any sort of mechanism to confirm the wait times from the beginning of the line to the end as I don’t think they have the technology in place. You would be better off looking at Google maps and looking at the traffic patterns there!
By Tinman2621
The worst of the worst
App constantly crashes at random times, can’t believe a developer actually put such a bug-ridden app into use. And when it’s not crashing, it shows ridiculously inaccurate wait times. But, that being said, the app is more reliable than DHS itself. 🤷🏻♂️
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