MACIF app not working? crashes or has problems?

MACIF Status

Last Updated on 2024-10-17 by MACIF

I have a problem with MACIF

Are you having issues? Select the issue you are having below and provide feedback to MACIF.

Read all Solutions

Fix Now in One Click

👨🏻‍👩🏻‍👦🏻‍👦🏻
18 User reports:
App has problems

User reports 18

⚠️ Most reported problems ⚠️

55.6%

Not working

38.9%

Payments

5.6%

problems reported in the last 24 hours

24 hour clock ⏰

Have a Problem with MACIF? Report Issue

Common MACIF Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot MACIF app on iOS and Android devices. Solve all MACIF app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

MACIF iPhone Issues and Solutions

MACIF iOS app crashes, not working, errors
MACIF iOS app network issues
MACIF on iOS has black/white screen

MACIF Android App Issues and Solutions

MACIF has errors/crashing/not working
MACIF server network connectivity issues
MACIF has black screen

MACIF iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever MACIF app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix MACIF app crashes or not working on Iphone (iOS):

Close and restart the MACIF app on iPhone
Update MACIF app to the Latest Version for iOS
Uninstall and reinstall MACIF iPhone app
Update your iPhone to the latest iOS version

Fix MACIF on iPhone unable to connect to server/internet connection issues::

To resolve MACIF network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix MACIF black/white screen (blank screen) on iPhone:

Follow the MACIF iOS app troubleshooting guide Here →

MACIF Android App Issues and Solutions

Fix MACIF not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent MACIF app issues:

Force Stop the MACIF App
1. On android, goto "Settings" » click MACIF app. » click "Force Stop".

Update MACIF to the latest version on PlayStore

Clear MACIF App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "MACIF app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch MACIF.

Fix MACIF unable to contact server/ MACIF internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click MACIF » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got MACIF » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch MACIF on android.

Solve MACIF black/white screens issue on Android:

Follow the MACIF android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at MACIF, developers of MACIF.

About this app

La déclaration est simple, rapide et adaptée pour tous vos types de sinistres (dégâts des eaux, tempêtes, vol, bris de glace, etc. - Télécharger et demander des attestations (attestation scolaire, habitation, véhicule, etc. - Consulter les informations de votre agence this app (horaires, adresse, etc. - Consulter vos contrats d'Assurance-Vie (Multi-Vie, Actiplus, OFI, Mutavie, etc. - Bénéficier d'une assistance 24h/24, 7j/7 : en seulement quelques taps, vous êtes mis en relation avec un conseiller this app Assistance pour un besoin d'assistance concernant votre véhicule, votre habitation, une blessure ou maladie... Le principe : vous êtes géolocalisé et vos informations personnelles et contractuelles sont instantanément transmises à un chargé d'Assistance this app pour gagner du temps lors de votre demande de prise en charge. - Consulter et bénéficier de toutes les offres this app Avantages (Ventes flash, Billetterie, marketplace, etc. - Consulter vos contrats, les garanties associées (auto, deux-roues, camping-car, habitation, prévoyance, santé, garantie accident, etc. - Suivre et déclarer vos sinistres (auto, habitation, protection juridique, etc. ) : déclarer vos sinistres habitation et véhicule directement en quelques taps.