Contact Roadtrip Support

by Hah4237

I’ve been using Roadtrippers for years and learned today that if I want continue using this app I’ll have to subscribe?? Like really. This must have happened within the past two months because I just used it in March or April to plan a long road trip with no restrictions.

I used to love this app to find waypoints and points of interest on my cross country road trips, just to see what’s along the way or if there were interesting places close to the route. I liked the gas and distance feature. All good items for someone who loves to plan and map out logistics. I’m an intense trip planner, and use this app as a starting point to do further research on google and TripAdvisor. I’ve come to really love this app. And upon opening today any future trip I try to plan I can only have 5 waypoints. They say 7 but the starting and ending point of your trip each count. So in reality you only have “5” free waypoints. I usually have 10+. For a price of $30 a year this app isn’t worth it for the infrequency of the trips I take or even if I would be a more frequent traveler. And with everyone else wanting a subscription, I’ll just delete this because there are services like Google, and TripAdvisor I’ll just use now in the future. I loved having all of them, I’d pay $1-$3 a month to keep, but now your just a waste of space in my phone.

by Sfitz66

As someone who can’t really afford frequent travel, I was very excited to have the opportunity to plan a long road trip I could actually go on this summer. I was prepared to break the trip up into two legs on the app as I was aware of the 60 waypoint limit, but commencing my travel plans today I’ve discovered I have been limited to 5 waypoints per trip (starting and ending each count as one stop in your new 7 waypoint limit). If I want more I will need to pay the $30 annual subscription fee. I understand that the app needs to make money, but $30 just to use the app for one trip is simply too much for me to reason.

I used to love this app, used to even recommend it to people. While some of the waypoints have the wrong address or have been closed or simply aren’t listed etc it was still super easy to use the map just to figure out what kind of stops were along the way to your destination of choice. It’s always been glitchy, but it was a fun way to collect information (definitely never used it on an actual route, though, as gps was very off). Very disappointed that greed has taken over the company. I guess I’ll be heading over to google maps from now on.

by :)MAM:)

I attempted to contact the developers, but it’s impossible to provide feedback to them directly because their form doesn’t display correctly in the app on the phone. There’s a field missing that must be checked in order to send messages, and you can’t get past it. It’s impossible. There’s no email listed for contacting anyone, and no phone number either.

This guide provides great information when you’re on the road, but what about planning ahead? It would be great to see the route ahead of time to be able to choose routes and plan stops along the way prior to leaving. I thought that was what this app helped with. It is nice to have all the resources in one place, don’t get me wrong. But I’d like to see future trips to plan... set a trip between dates, and plan stops along the way. That’s all.

Decent app for information and storing routes, otherwise, operability is limited. Capability and forward planning is limited. I would only recommend this once in the road.