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by Fastturnz

On my last trip, this app signed me out so frequently that I never had easy access to information when I needed it most. As a result, I was left standing around at busy airports trying to remember a password so that I could know where I needed to go for my hotel or frantically trying to sign in to the app so I could check in for a flight. In addition, there is an app for Apple watch but when the phone app signs you out, you no longer have access to information on your watch either! This app actually made my fltravel experience worse! If you want to be that guy (or lady) holding up people at a busy airport while you look up information, this is the app for you.

If the developers would at least make an option to adjust how often this app signs out, include a facial recognition feature, or eliminate signing out entirely, the app would be 1,000,000 times more useable. In it's current state, the app is unreliable and adds another annoying step to the already complicated task of managing business travel.

by PreskitDave

User interface is inadequate from iPad and iPhone.

No ability to copy(duplicate) an event. No drag and drop. No ability to have overlapping vacation schedules and keep the entries separated between two users. Unable to add some details for some events, for example, an end time not available for some activities. Notes not available to add in some events. Unclear interface caused me to accidentally merge two different vacations into one “trip”, losing duplicate records which had extensive comments added. Under a cruise ship port (e.g. The port for Athens) overwrites all port notes for other ports on the same cruise. Look, if you are going to another port, why would you want to a) loose your comments regarding transportation in Venice and b) what use would Athens transportation have on the day you are in Venice.

I have loved this software. I’ve used it for a half dozen trips or more. The software successfully imports most airline tickets, train tickets, and hotel reservations, etc. via a simple forwarded email. This part is very elegant in creating a calendar of a trip. It is really useful. Just travel alone or have the exact same itinerary as anyone you travel with. With this combined trip, I want to pull out my hair.

by AIM Fan For Years

This tool began as a master itinerary planner. You email them your itineraries from multiple sources (hotel, airline, restaurant, etc.) and it puts them together into a trip plan. This function is strong even if some small details (like sending a subsequent updated itinerary may lead to two of the same flight showing on the same date, which you then have to manually edit) can be trying. The other strong function is the points tracker, which is informative but not as critical as the trip planning tool. However, other functions sound good on paper but don’t have the usefulness a discerning traveler requires. Take the seat tracker for example. If you book a premium economy seat on BA and want to search for an outside aisle seat, you can search for aisle seats in front of the wing, behind the wing, or anywhere. This cabin can be both on and behind the wing so there’s no way to narrow the search appropriately. And if you want a premium economy cabin seat, you have to add the cabin to economy rather than say you want only premium economy. If you want an outside aisle seat (not a middle aisle), forget it - that’s not an option. So this app is the epitome of good intentions poorly delivered. But still worth using if you don’t expect too much.