Contact Tallinja Support
Published by Malta Public Transport on 2024-01-03 About: So many improvements to the Tallinja App!
- A more intuitive on-demand process
-
You can now buy the Explore Flex bundle with your card balance
- Easy
instructions to top up the Explore Flex card
- Plus, more information when you
make a purchase
- And much more! Update your Tallinja App now!
Download the
Tallinja App to upgrade your experience of the public transport service in
Malta.
Welcome to the Tallinja App.
How to Contact Tallinja Customer Service/Support
Listed below are our top recommendations on how to get in contact with Tallinja - Plan your bus trip. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Tallinja - Plan your bus trip. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
Verified email
Contact e-Mail: [email protected]
100% Contact Match
Developer: Malta Public Transport
E-Mail: [email protected]
Website: Visit Tallinja Website
Reported Issues: 5 Comments
By Andrea
1 year agoHi, The app has not worked on my phone for many days now (Xiaomi redmi 9pro) always is showing "something went wrong". Can you help me please?
By Saron Harford
1 year agoHi, The app has not worked on my phone for many days now (iphone 12, iOS 15.4.1). Every time I look up a bus stop, I am told that each bus is "+60 min" away. I deleted the app and re-installed it, but that did not work. Can you assist, and/or are you aware of the problem? Thank you, Saron
By GMGruman
Poor design, hard to use
There’s really no alternative to using this official bus app on Malta, but it is a really badly designed app that makes it hard to use. For example, it chews through battery life. Its geolocation is usually wing, so the directions and recommendations are often nonsensical. Journey pages don’t clearly present walking segments as such (a waking person icon would help), so new users can think it’s a bus segment but without the bus number Showing the bus stop number would also be useful given several same-named stops and the app’s tendency to suggest one that is not where you are. If you go back from the detailed directions. such as to look at other suggested routes, you have to start all over again. Your current itinerary is wiped out. Also, several of the line labels have white te t on light backgrounds, making it hard to read the line number. White on yellow, really? Some basic user experience skills are sorely needed by this developer.
By J.R.Cardenas
Don’t even bother
Buy a bus pass right at the airport. This app is HORRIBLE
By Gman228
Poor UI, lacks features
Clunky to use - the next bus feature takes a while to pinpoint, UI is basic, the journey planner feature is crude and limited. Features to add: MOBILE / CARD fare payment options.
Have a Problem with Tallinja - Plan your bus trip? Report Issue
Leave a comment:
Why should I report an Issue with Tallinja - Plan your bus trip?
- Pulling issues faced by users like you is a good way to draw attention of Tallinja - Plan your bus trip to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Tallinja - Plan your bus trip customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Tallinja - Plan your bus trip.
Stop Ridiculous Charges.
Prevent apps from taking your money without permission. Get a free Virtual Credit Card to signup for Subscriptions.
Get Started now →
