Contact Tallinja Support
Company Name: Malta Public Transport
About: So many improvements to the Tallinja App!
- A more intuitive on-demand process
-
You can now buy the Explore Flex bundle with your card balance
- Easy
instructions to top up the Explore Flex card
- Plus, more information when you
make a purchase
- And much more! Update your Tallinja App now!
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Tallinja App to upgrade your experience of the public transport service in
Malta.
Welcome to the Tallinja App.
Tallinja Customer Service 👿🤬😡😠💢😤
Listed below are our top recommendations on how to get in contact with Tallinja - Plan your bus trip. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Tallinja - Plan your bus trip. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
Verified email
Contact e-Mail: enquiries@publictransport.com.mt
Verified email ✔✔
E-Mail: enquiries@publictransport.com.mt
Website: 🌍 Visit Tallinja Website
Privacy Policy: https://www.tallinjatech.com/privacy-policy/
Developer: Malta Public Transport
Read 5 Customer Service Reviews 😭😔💔
Hi, The app has not worked on my phone for many days now (Xiaomi redmi 9pro) always is showing "something went wrong". Can you help me please?
Hi, The app has not worked on my phone for many days now (iphone 12, iOS 15.4.1). Every time I look up a bus stop, I am told that each bus is "+60 min" away. I deleted the app and re-installed it, but that did not work. Can you assist, and/or are you aware of the problem? Thank you, Saron
Poor design, hard to use
by GMGruman
There’s really no alternative to using this official bus app on Malta, but it is a really badly designed app that makes it hard to use.
For example, it chews through battery life.
Its geolocation is usually wing, so the directions and recommendations are often nonsensical.
Journey pages don’t clearly present walking segments as such (a waking person icon would help), so new users can think it’s a bus segment but without the bus number
Showing the bus stop number would also be useful given several same-named stops and the app’s tendency to suggest one that is not where you are.
If you go back from the detailed directions. such as to look at other suggested routes, you have to start all over again. Your current itinerary is wiped out. Also, several of the line labels have white te t on light backgrounds, making it hard to read the line number. White on yellow, really? Some basic user experience skills are sorely needed by this developer.
Don’t even bother
by J.R.Cardenas
Buy a bus pass right at the airport. This app is HORRIBLE
Poor UI, lacks features
by Gman228
Clunky to use - the next bus feature takes a while to pinpoint, UI is basic, the journey planner feature is crude and limited. Features to add: MOBILE / CARD fare payment options.
Have a Problem with Tallinja - Plan your bus trip? Report Issue
Why should I report an Issue with Tallinja - Plan your bus trip?
- Pulling issues faced by users like you is a good way to draw attention of Tallinja - Plan your bus trip to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Tallinja - Plan your bus trip customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Tallinja - Plan your bus trip.
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