Skyward app not working? crashes or has problems?

Skyward Status

Last Updated on 2015-08-21 by Ketchapp

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Summary of Skyward Problems 😠👌🔥

- Too many ads, making it difficult to enjoy the game

- Ads are intrusive and appear frequently during gameplay and on the menu

- Some users may find the game uninteresting and not worth paying to remove ads

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Common Skyward Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Skyward app on iOS and Android devices. Solve all Skyward app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Skyward iPhone Issues and Solutions

Skyward iOS app crashes, not working, errors
Skyward iOS app network issues
Skyward on iOS has black/white screen

Skyward Android App Issues and Solutions

Skyward has errors/crashing/not working
Skyward server network connectivity issues
Skyward has black screen

Skyward iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Skyward app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Skyward app crashes or not working on Iphone (iOS):

Close and restart the Skyward app on iPhone
Update Skyward app to the Latest Version for iOS
Uninstall and reinstall Skyward iPhone app
Update your iPhone to the latest iOS version

Fix Skyward on iPhone unable to connect to server/internet connection issues::

To resolve Skyward network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Skyward black/white screen (blank screen) on iPhone:

Follow the Skyward iOS app troubleshooting guide Here →

Skyward Android App Issues and Solutions

Fix Skyward not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Skyward app issues:

Force Stop the Skyward App
1. On android, goto "Settings" » click Skyward app. » click "Force Stop".

Update Skyward to the latest version on PlayStore

Clear Skyward App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Skyward app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Skyward.

Fix Skyward unable to contact server/ Skyward internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Skyward » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Skyward » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Skyward on android.

Solve Skyward black/white screens issue on Android:

Follow the Skyward android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Ketchapp, developers of Skyward.

About this app

Through dynamic Escher-style labyrinths you will reach your inner peace in this endless one-tap-one-step game. Or push your patience and reflexes to the limit in a brand new dark hardcore mode! A great journey to the sky starts with a single step. Tap on the screen at the right time, when the circle is above the tile, to make a step. Get higher scores to unlock new patterns and beat everyone in the leaderboard!