CloudTV app not working? crashes or has problems?

CloudTV Status

Last Updated on 2014-12-30 by Fabaris

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App has problems

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Common CloudTV Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot CloudTV app on iOS and Android devices. Solve all CloudTV app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

CloudTV iPhone Issues and Solutions

CloudTV iOS app crashes, not working, errors
CloudTV iOS app network issues
CloudTV on iOS has black/white screen

CloudTV Android App Issues and Solutions

CloudTV has errors/crashing/not working
CloudTV server network connectivity issues
CloudTV has black screen

CloudTV iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever CloudTV app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix CloudTV app crashes or not working on Iphone (iOS):

Close and restart the CloudTV app on iPhone
Update CloudTV app to the Latest Version for iOS
Uninstall and reinstall CloudTV iPhone app
Update your iPhone to the latest iOS version

Fix CloudTV on iPhone unable to connect to server/internet connection issues::

To resolve CloudTV network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix CloudTV black/white screen (blank screen) on iPhone:

Follow the CloudTV iOS app troubleshooting guide Here →

CloudTV Android App Issues and Solutions

Fix CloudTV not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent CloudTV app issues:

Force Stop the CloudTV App
1. On android, goto "Settings" » click CloudTV app. » click "Force Stop".

Update CloudTV to the latest version on PlayStore

Clear CloudTV App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "CloudTV app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch CloudTV.

Fix CloudTV unable to contact server/ CloudTV internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click CloudTV » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got CloudTV » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch CloudTV on android.

Solve CloudTV black/white screens issue on Android:

Follow the CloudTV android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Fabaris, developers of CloudTV.

About this app

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