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by Suereesays

App recommended a provider who was only 21 and under, it was a pediatrician but why would the app recommend a provider to me unless it was a fit? Made appointment only to have to pay $ to message back the provider asking if I was 21 or under or had a child. You want extra $ from me to answer a question for the appointment? Absurd. Then canceled appointment because they do not see anyone over 21. No refund because appointment was made same day and not a 24 hour cancellation. As a convenience app and health care model you’d think they’d know people are making appointments same day or less than 24 hours out as issues arise.

by Cliff Lavergne

The first time I used this app last year, the NP reluctantly gave me an RX for my sinus infection. But at least she listened to me. Today I had a consultation with one who was like a dollar store version of webmb. I’ve been getting sinusitis/sinus infections for over 25 years and know what to do at home and and when I need to get treated if it becomes immune to otc drugs. Because I didn’t have my symptoms for the amount of time her computer screen said, she did nothing except regurgitate the same things over and over. I was warned about these apps being sketchy or fraudulent (most are being investigated to be taken down) but because of the convenience I went ahead with it. After my maven consult, I went to a local urgent care and was diagnosed (and treated with an antibiotic) for the bacterial sinus infection that I tried to tell the maven doc I had. Patient beware!

by Goddess Save The Queen

Let me start off by saying Maven Clinic is truly a groundbreaking app. I can’t express how much an app like this is needed, especially for millennial women! For $35, you get your ten minutes with the practitioner you need. It’s wonderful.

That being said, my first and only appointment was a little lackluster. I really felt a disconnect between the physician and I, and it seemed that she was staring more at her Google screen than to what I was saying. I selected the category I needed and was matched with a physician in another specialty, which is fine, but I really felt like a bother since I wasn’t in her line of specialty. I really felt no sense of welcome from this physician, which is something I have never dealt with from the doctors I see face to face. I feel that I really received no valuable information, except a few links to pages from Google. It was disappointing, but maybe not a dealbreaker for me and Maven Clinic. When the opportunity arises, I will give Maven Clinic another shot, just with a different practitioner.