Mahjong Journey app not working? crashes or has problems?

Mahjong Journey Status


I have a problem with Mahjong Journey

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⚠️ Most reported problems ⚠️

Something else
43.5%

Connection
21.7%

Crashes
21.7%

Screen
8.7%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of Mahjong Journey Problems 😠👌🔥

- Timing to achieve 3 stars is generally so fast that I don't have a ghost of a chance to do better than one star

- Have to use the required tokens (stars) to get into the level to get a chance at finding the necessary item

- High ratio of boards that I lose

- Kicks me out in the middle of the game

- Additional step before obtaining the daily gift item requires spending more money

  10 Reported Issues: 😵🆘🛟🚨📢

Cheryl H DeJong
2024-02-17

I am trying to transfer my account from old iPad to new one and when I do that it brings me back to level one. I do not want to start over

Rosemary Adkins
2023-11-12

I am at level or game number 106 and have had repeated trouble. It says I have no more moves when I get down to only six to eight tiles and had made no errors. I made plenty earlier but finally figured it out. I cannot stand repeating the game over and over when it cheats! I also play every day but never get my rewards. This sucks.

Carol
2023-08-25

Playing a level and selected “quit”. Red curtain closed and hasn’t reopened for 2 days. What’s happening ??

A R Essex
2023-08-22

Wont give me Diamond rewards for adds for the past 10 days . May delete this app..a shame because a decent game.

LARRY WALLERY
2023-07-25

will not let me purchase diamonds it goes to microsoft store and gets to page that says contacting store a white page comes up saying please wait then it jumps back to page where I start the process to by diamonds. Store opens app and says play the it does the same thing

Candyman
2023-05-05

WHEN i FIRST dOWN LOADED GAME TO MY pc Monthly updates always came on first or second of the month not now. My question is why are updates not automatic?

Darlene
2023-02-09

Will let me tap on the app And I when it gets to the Start screen and I press start the screen goes black and reverts back to the home screen. Really frustrating. I was is Ukraine about 6057.

Kandie
2022-06-02

I played on Tuesday, 5/31/22 and yesterday, 6/1/22 every time I choose the icon opening gammit occurs but then the app "stops working". Thank you for looking into this issue

Marisa Solorio
2022-06-02

Mahjong Journey: Tile Match crashes!!! It doesn't load and shuts off game

Sarah Vodrey
2022-05-31

I was able to play it this morning 5/31/22 but by noon when I tried to open it, it kept crashing and leaving the app altogether before I could even get to the screen where I choose which game to play. Thank you for your attention to this.

Showing 1-10 of 10

Have a Problem with Mahjong Journey®: Tile Match? Report Issue




Common Mahjong Journey Problems & Solutions. Troubleshooting Guide

       


  Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at G5 Entertainment AB, developers of Mahjong Journey.


Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit Mahjong Journey Website

Privacy Policy: https://www.g5e.com/privacypolicy

Developer: G5 Entertainment




About this app

If you like to make in-app purchases in this game, Mahjong Journey® also offers two absolutely optional auto-renewable subscriptions that provide substantial benefits compared to individual in-app purchases. – In case you choose to sign up to Silver Subscription or Gold Subscription, the price will be $19. 99 per month or $49. 99 per month accordingly.  Please cancel at least 24 hours before the end of the monthly payment period to avoid being charged for the next month. – You can cancel your subscription at any time.  Collect achievements for special accomplishments while taking advantage of innovative gameplay twists like Shuffle, which allows you to get out of a difficult situation, or Firecracker, a tool for blowing up multiple pairs of tiles.  While this game is absolutely free to play, you have the ability to unlock optional bonuses via in-app purchases from within the game.  Visit the Forbidden City, Virupaksha Temple, the Taj Mahal and the famous Mount Fuji as you fulfill challenging quests and earn gold stars for completing levels as fast as you can!  In case you choose to subscribe, it will be automatically renewed each month unless you cancel it.  Note that in case you choose to subscribe, the current payment period cannot be canceled or pro-rated.  Visit your account settings to upgrade, downgrade or cancel your subscription.  Payment will be taken from your iTunes account for the first month when you confirm the purchase.  Enjoy a new take on Mahjong Shanghai as you help a young girl and her cat traverse the globe in search of her lost parents.  You may disable in-app purchases in your device settings.  Embark on a magical journey in this addictive Mahjong Journey® adventure!  You can play this game whether you’re offline or online.  Make your way by pairing tiles in order to dismantle hundreds of layouts.  Sign up now for a weekly round-up of the best from G5 Games! Collect them all!  Search for "g5" on MahjongJourney Store!