Mahjong Journey app not working? crashes or has problems?

Mahjong Journey Status


I have a problem with Mahjong Journey

Are you having issues? Select the issue you are having below and provide feedback to Mahjong Journey.



⚠️ Most reported problems ⚠️
Something else
39.3%

Crashes
32.1%

Connection
14.3%

Not working
10.7%

Problems reported in the last 24 hours

24 hour clock ⏰

Summary of Mahjong Journey Problems 🔥

- Timing to achieve 3 stars is generally so fast that I don't have a ghost of a chance to do better than one star

- Have to use the required tokens (stars) to get into the level to get a chance at finding the necessary item

- High ratio of boards that I lose

- Kicks me out in the middle of the game

- Additional step before obtaining the daily gift item requires spending more money

📋 11 Reported Issues:

I
Idua 2024-11-25

Mahjong Journey keeps crashing. The latest update did not help. Rebooting the device did not help

C
Cheryl H DeJong 2024-02-17

I am trying to transfer my account from old iPad to new one and when I do that it brings me back to level one. I do not want to start over

R
Rosemary Adkins 2023-11-12

I am at level or game number 106 and have had repeated trouble. It says I have no more moves when I get down to only six to eight tiles and had made no errors. I made plenty earlier but finally figured it out. I cannot stand repeating the game over and over when it cheats! I also play every day but never get my rewards. This sucks.

C
Carol 2023-08-25

Playing a level and selected “quit”. Red curtain closed and hasn’t reopened for 2 days. What’s happening ??

A
A R Essex 2023-08-22

Wont give me Diamond rewards for adds for the past 10 days . May delete this app..a shame because a decent game.

L
LARRY WALLERY 2023-07-25

will not let me purchase diamonds it goes to microsoft store and gets to page that says contacting store a white page comes up saying please wait then it jumps back to page where I start the process to by diamonds. Store opens app and says play the it does the same thing

C
Candyman 2023-05-05

WHEN i FIRST dOWN LOADED GAME TO MY pc Monthly updates always came on first or second of the month not now. My question is why are updates not automatic?

D
Darlene 2023-02-09

Will let me tap on the app And I when it gets to the Start screen and I press start the screen goes black and reverts back to the home screen. Really frustrating. I was is Ukraine about 6057.

K
Kandie 2022-06-02

I played on Tuesday, 5/31/22 and yesterday, 6/1/22 every time I choose the icon opening gammit occurs but then the app "stops working". Thank you for looking into this issue

M
Marisa Solorio 2022-06-02

Mahjong Journey: Tile Match crashes!!! It doesn't load and shuts off game

S
Sarah Vodrey 2022-05-31

I was able to play it this morning 5/31/22 but by noon when I tried to open it, it kept crashing and leaving the app altogether before I could even get to the screen where I choose which game to play. Thank you for your attention to this.

Showing 1-11 of 11 reported issues:

Have a Problem with Mahjong Journey®: Tile Match? Report Issue






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Developer: G5 Entertainment




‼️ Outages Happening Right Now

  • Mar 16, 2025, 02:09 PM

    a user from Butuan, Philippines reported problems with Mahjong Journey : Crashes

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    a user from Karachi, Pakistan reported problems with Mahjong Journey : Connection

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    a user from Caluire-et-Cuire, France reported problems with Mahjong Journey : Not working

  • Feb 11, 2025, 06:29 AM

    a user from Omaha, United States reported problems with Mahjong Journey : Connection

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