Mahjong Journey app not working? crashes or has problems?

Mahjong Journey Status

Published by on 2023-12-12

Embark on a magical journey in this addictive Mahjong Journey® adventure! Enjoy
a new take on Mahjong Shanghai as you help a young girl and her cat traverse the
globe in search of her lost parents. Make your way by pairing tiles in order to
dismantle hundreds of layouts.


I have a problem with Mahjong Journey

Are you having issues? Select the issue you are having below and provide feedback to Mahjong Journey.


problems reported in the last 24 hours

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Most reported problems

Something else
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Connection
100.0%


Reported Issues: 10 Comments

By Cheryl H DeJong   2 months ago


I am trying to transfer my account from old iPad to new one and when I do that it brings me back to level one. I do not want to start over

By Rosemary Adkins   5 months ago


I am at level or game number 106 and have had repeated trouble. It says I have no more moves when I get down to only six to eight tiles and had made no errors. I made plenty earlier but finally figured it out. I cannot stand repeating the game over and over when it cheats! I also play every day but never get my rewards. This sucks.

By Carol   7 months ago


Playing a level and selected “quit”. Red curtain closed and hasn’t reopened for 2 days. What’s happening ??

By A R Essex   7 months ago


Wont give me Diamond rewards for adds for the past 10 days . May delete this app..a shame because a decent game.

By LARRY WALLERY   8 months ago


will not let me purchase diamonds it goes to microsoft store and gets to page that says contacting store a white page comes up saying please wait then it jumps back to page where I start the process to by diamonds. Store opens app and says play the it does the same thing

By Candyman   11 months ago


WHEN i FIRST dOWN LOADED GAME TO MY pc Monthly updates always came on first or second of the month not now. My question is why are updates not automatic?

By Darlene   1 year ago


Will let me tap on the app And I when it gets to the Start screen and I press start the screen goes black and reverts back to the home screen. Really frustrating. I was is Ukraine about 6057.

By kandie   1 year ago


I played on Tuesday, 5/31/22 and yesterday, 6/1/22 every time I choose the icon opening gammit occurs but then the app "stops working". Thank you for looking into this issue

By Marisa Solorio   1 year ago


Mahjong Journey: Tile Match crashes!!! It doesn't load and shuts off game

By Sarah Vodrey   1 year ago


I was able to play it this morning 5/31/22 but by noon when I tried to open it, it kept crashing and leaving the app altogether before I could even get to the screen where I choose which game to play. Thank you for your attention to this.


Common dislikes about Mahjong Journey app

- Timing to achieve 3 stars is generally so fast that I don't have a ghost of a chance to do better than one star

- Have to use the required tokens (stars) to get into the level to get a chance at finding the necessary item

- High ratio of boards that I lose

- Kicks me out in the middle of the game

- Additional step before obtaining the daily gift item requires spending more money



Have a Problem with Mahjong Journey®: Tile Match? Report Issue

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Common Mahjong Journey Problems & Solutions. Troubleshooting Guide


   



  Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at G5 Entertainment AB, developers of Mahjong Journey.


100% Contact Match

Developer: G5 Entertainment

E-Mail: [email protected]

Website: Visit Mahjong Journey Website



About this app

If you like to make in-app purchases in this game, Mahjong Journey® also offers two absolutely optional auto-renewable subscriptions that provide substantial benefits compared to individual in-app purchases. – In case you choose to sign up to Silver Subscription or Gold Subscription, the price will be $19. 99 per month or $49. 99 per month accordingly.  Please cancel at least 24 hours before the end of the monthly payment period to avoid being charged for the next month. – You can cancel your subscription at any time.  Collect achievements for special accomplishments while taking advantage of innovative gameplay twists like Shuffle, which allows you to get out of a difficult situation, or Firecracker, a tool for blowing up multiple pairs of tiles.  While this game is absolutely free to play, you have the ability to unlock optional bonuses via in-app purchases from within the game.  Visit the Forbidden City, Virupaksha Temple, the Taj Mahal and the famous Mount Fuji as you fulfill challenging quests and earn gold stars for completing levels as fast as you can!  In case you choose to subscribe, it will be automatically renewed each month unless you cancel it.  Note that in case you choose to subscribe, the current payment period cannot be canceled or pro-rated.  Visit your account settings to upgrade, downgrade or cancel your subscription.  Payment will be taken from your iTunes account for the first month when you confirm the purchase.  Enjoy a new take on Mahjong Shanghai as you help a young girl and her cat traverse the globe in search of her lost parents.  You may disable in-app purchases in your device settings.  Embark on a magical journey in this addictive Mahjong Journey® adventure!  You can play this game whether you’re offline or online.  Make your way by pairing tiles in order to dismantle hundreds of layouts.  Sign up now for a weekly round-up of the best from G5 Games! Collect them all!  Search for "g5" on MahjongJourney Store! 



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