Meine MVV app not working? crashes or has problems?

Meine MVV Status

Last Updated on 2024-06-28 by MVV Energie AG

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Common Meine MVV Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Meine MVV app on iOS and Android devices. Solve all Meine MVV app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Meine MVV iPhone Issues and Solutions

Meine MVV iOS app crashes, not working, errors
Meine MVV iOS app network issues
Meine MVV on iOS has black/white screen

Meine MVV Android App Issues and Solutions

Meine MVV has errors/crashing/not working
Meine MVV server network connectivity issues
Meine MVV has black screen

Meine MVV iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Meine MVV app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Meine MVV app crashes or not working on Iphone (iOS):

Close and restart the Meine MVV app on iPhone
Update Meine MVV app to the Latest Version for iOS
Uninstall and reinstall Meine MVV iPhone app
Update your iPhone to the latest iOS version

Fix Meine MVV on iPhone unable to connect to server/internet connection issues::

To resolve Meine MVV network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Meine MVV black/white screen (blank screen) on iPhone:

Follow the Meine MVV iOS app troubleshooting guide Here →

Meine MVV Android App Issues and Solutions

Fix Meine MVV not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Meine MVV app issues:

Force Stop the Meine MVV App
1. On android, goto "Settings" » click Meine MVV app. » click "Force Stop".

Update Meine MVV to the latest version on PlayStore

Clear Meine MVV App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Meine MVV app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Meine MVV.

Fix Meine MVV unable to contact server/ Meine MVV internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Meine MVV » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Meine MVV » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Meine MVV on android.

Solve Meine MVV black/white screens issue on Android:

Follow the Meine MVV android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at MVV Energie AG, developers of Meine MVV.

About this app

Egal ob unterwegs in der Bahn, im Café oder zuhause auf der Couch – hier finden Sie alle wichtigen Funktionen und noch viel mehr. Die neue „Meine MVV“ App ist einfach zu bedienen und bietet viel mehr als nur Vorteile für unsere Kunden. Die App bietet Ihnen jederzeit die Möglichkeit aktuelle Zählerstände abzugeben, Ihre Rechnungen einzusehen und Produkte zu vergleichen. Oder lesen Sie unterwegs in unserem Ratgeber interessante Beiträge zu zahlreichen Themen rund um Energie. Behalten Sie Ihre Verbräuche im Blick und nehmen Sie schnell und einfach Kontakt mit uns auf. Meine MVV App – das ist Ihre MVV für die Hosentasche. Hier finden Sie Antworten auf viele Fragen. Von Strom und Wärme bis Photovoltaik. Zusätzlich liefern wir Ihnen wichtige Tipps zum Thema Energie sparen.