Contact Foot Locker Support

by Sierra Leone Prince Publishing

This app is the worse when it comes to getting any sneakers. I waisted so many FLX points trying to get Jordan 1 High that I don’t even waist my time now to put my FLX points to use on the App. When I place my reservation in for some heat sneakers it sends a notification that my submission was cancel but then later tells me to check my reservations for results. And when I try to go in to check for results all I get is the server can’t be found and I am unable to get into the App to see any results or it simply does not allow me into the App until the time limit is over. When I am finally able to get in it tells me that I was either to late to reserve my pair or that Sorry You Were Not Choosing, thanks a lot Footlocker. So I most time I wasted my value hours while I am working at my job to set an alarm to see results on the App and never able to get into the App. Footlocker is the worst App and a waist of time if you trying to cop sneakers. Most times now I simply just don’t bother. I might enter the reservation App but now if I don’t get into the App I just don’t bother anymore and simply give up. To put it simply don’t waist you FLX head start because that is all you will be doing is waisting it. FLX head start is more like trash start! Simply put the Footlocker App is the worst App along with Champs, and Footaction, period!

by Iwaslostjack

The app is trash just like the website! Footlocker and all its sister sites refuse to make any changes to make getting any sort of limited release obtainable or giving many customers a fair chance. People with bots have about a 100% chance to get every pair. The rest of us "click and add to cart" repeatedly and that's if you lucky enough to get onto the webpage. To make matters worse, you have no idea when a pair of shoes are sold out. Footlocker doesn't even let you know through the app, website or social media. However if you want to buy a pair of socks it works great.

Update December 30, 2017 “the Gatorade 6 release”. It does you absolutely no good to get the shoe in your cart but can’t checkout. Shoes in the cart but freezes as checking out and get sent all the way out. By the time you are allowed back in, shoes are sold out! So that leads me with this question why if you have the shoes in your cart are you not put into a checkout que where you remain until allowed to check out and when your time comes up if you fail to checkout within 5-10 minutes shoes are put back in the online inventory?

There is just no way you can make me believe that Footlocker and its sister sites can’t eliminate “add to cart” repeatedly and frozen checkout problems that were problems 10 years ago and still exist today.

by Possible User

The app has to be scored on legacy reviews. Meaning star ratings from yeeeaaaars ago. I literally just downloaded the app not even 10 mins ago and can’t really use it. Received the cool grey 11 reservation email (first time ever, although I’ve had a FL account for too many years, but whatever), go to reserve and it tells me I need to download the app. No big deal, this’ll make it easier for future purchases as well. Download and go to move forward with my reservation. The app asks me to sign in. I do. It says it’s going to send me a verification email to verify my account, which it does, but that’s where the story really stops there. Every time I click the link to verify my account/email address, it drops me back into the app to just a white screen. That’s it. Just a white screen with a black bar at the top that gives me the option to close that white screen. But it does nothing else. No pass go. No collect $200, or pay $200 should I say. No reserve option. So I can bother to try an create another account (dumb), or know in my tech savvy brain, that won’t change anything in the process, which would just be a forever looping circle of nothingness but wasted time and effort. And yes, I have both the latest version of the app and iOS.