Contact Jamba Support

I went to Jamba Juice not knowing they don’t accept apple pay. So I left hopeless until i saw that they were advertising their app on a poster. So i downloaded the app to order my drinks and pick up it right then and there! But from the starts there were product pain points that I could not successfully place my order. First, I wanted to sign up and filled out all the text fields, but the submission would not go through and kept getting this message saying it failed. I tried twice and decided not to sign up and just order as a guest. I tried to search for the location of the Jamba Juice I was at but for some reason it I wasn’t able to select it and it was also labeled as ‘closed’… which was confusing bc I was right in front of the store and it was clearly operating. Anyways, I closed the app and reopened it to try the whole process again, but nothing i wanted to accomplish got through. I ended up going to Rite Aide and bought some Naked Juice instead. The design was clean and pleasing, but nothing was functional on my end…

As the title says, terrible. I’ve only managed to use this app once months ago. It never works correctly. For over a month now it has been only allowing me to order the S (small) size of any drink, no other choices available. And any of the features drink, when you click the item to +add so you can choose your size it says product not found. Also the majority of their food items do t match up with what is actually available in-store. Each time I want Jamba Juice, once a week or so, I check the app just to see as it would be easier, but no, nothing is fixed, it only gets worse. A month ago it only allowed medium and small drinks, still no large, and now it’s only small. And less items show as available. Zero features items allow you to order them. I’ve tried reinstalling and relogging in and it doesn’t fix anything….

I use this app daily, every day practically. It is laden with bugs, problems getting the order at the store (Today they did not have my order and they have no idea why it didn’t arrive this is happened before) Also recently the food was removed off my app and I could not order it in the store did not know why so I stopped ordering the food in advance which I had become a custom to getting. Also the constant upsell every single time I order you have to pop that screen up right as I’m trying to go onto the next screen and you’re trying to sell me a waffle or a water yeah no thanks that’s really annoying can you please stop that. Basically a glitchy app that allows you to order in advance in your order may or may not be ready at the store when you get there. My suggestion is they scrap this app and build it again from the bottom up it’s that bad.