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App has the wrong phone number for the store, so, despite ordering for curbside pickup, I still had to go inside. I haven’t been inside any public building since March 13, but it was the only way to get my family’s order. And what good is curbside pickup if you can’t pay through the app and still have to interact with someone to either give them cash or let them handle your credit card? Not to mention, the total given to me on the app did not reflect the actual total, which included tax. I did not know that at the time, so I only brought the exact amount listed on my order into the store with me so I could just hand it over and go as quickly as possible. I had to go back out to my car to get the additional amount and come back into the store, exposing myself for an even longer amount of time. Every other food service business can figure this curb side, contactless pick up out. Why can’t Quick Chek?

This app sets you up with false hope, making you think it'll make your quick check purchase more convenient, and contactless, but it does NOT deliver. For instance, (maybe this is just me) I have not been able to add their rewards card to my Apple wallet, and I've been searching for how to do so for about an hour so far. You aren't able to pay for your curbside pickup so it's NOT actually curbside because you'll HAVE to go in. Also, once you put in an order, you cannot cancel it from the app, you have to call and cancel it. Then it just hangs there to tell you what you had ordered. This app can be so much better, but it's just not being executed correctly. Don't sell on the idea of convenience and then don't deliver especially when that convenience could mean life/death for some customers.

I like the idea of being able to order through the app.... but that’s all you can do. 1) you can’t pay through the app so you still have to go inside and pay (and apparently you can’t just hold your phone out for them to scan the barcode, they need to take your phone - during a pandemic- and scan it themselves. I felt SO uncomfortable) 2) you still have to tell them your phone number for the rewards.... if you’re ordering through the app, and you’re scanning a barcode, shouldn’t it just automatically link to your rewards?