Monitor Your Weight Status

Last Updated on 2024-11-02 by Husain Al-Bustan

I have a problem with Monitor Your Weight

Are you having issues? Select the issue you are having below and provide feedback to Monitor Your Weight.

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⚠️ Most reported problems ⚠️

Connection

33.3%

Account

22.2%

Crashes

11.1%

24 hour clock ⏰

- Limited ability to set both short-term and long-term goals

- No feature to easily reset or adjust starting weight and date if needed

- Some users have experienced technical issues with the app, such as difficulty accessing their account or syncing data.

Kim 2023-03-30

I can't login at all using my passcode nor will it generate an email to send me a code to reset it. HELP!!!

Showing 1-1 of 1 reported issues:

Common Monitor Your Weight Problems & Solutions. Troubleshooting Guide

Table of Contents:

To resolve Monitor Your Weight network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Force Stop the Monitor Your Weight App
1. On android, goto Settings » Monitor Your Weight » click [Force Stop]

Clear Monitor Your Weight App Cache and Data:
1. On android, goto Settings » Apps » Monitor Your Weight » Storage » click [Clear Data] option. This clears both data and cache.
2. restart Monitor Your Weight.

On android, goto Settings » Apps or Manage Apps tab.
Click Monitor Your Weight » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto Monitor Your Weight » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch Monitor Your Weight