Campus Parent app not working? crashes or has problems?

Campus Parent Status

Published by Infinite Campus, Inc. on 2023-10-09

Attention all parents and guardians! Campus Parent puts your student’s school
information at your fingertips. Real-time access to announcements, assignments,
attendance, grades, schedules and much more.

I have a problem with Campus Parent

Are you having issues? Select the issue you are having below and provide feedback to Campus Parent.

User reports:
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problems reported in the last 24 hours

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Most reported problems

Reported Issues: 1 Comments

By Amanda Williams 2 years ago

App will not open at all.

Common dislikes about Campus Parent app

- The app has issues with logging in and displaying data.

- Some users have reported that the app is not reliable.

- One reviewer had trouble navigating the app and accessing information.

Have a Problem with Campus Parent? Report Issue

Common Campus Parent Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Campus Parent app on iOS and Android devices. Solve all Campus Parent app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Campus Parent iPhone Issues and Solutions

Campus Parent iOS app crashes, not working, errors
Campus Parent iOS app network issues
Campus Parent on iOS has black/white screen

Campus Parent Android App Issues and Solutions

Campus Parent has errors/crashing/not working
Campus Parent server network connectivity issues
Campus Parent has black screen

Campus Parent iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Campus Parent app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Campus Parent app crashes or not working on Iphone (iOS):

Close and restart the Campus Parent app on iPhone
Update Campus Parent app to the Latest Version for iOS
Uninstall and reinstall Campus Parent iPhone app
Update your iPhone to the latest iOS version

Fix Campus Parent on iPhone unable to connect to server/internet connection issues::

To resolve Campus Parent network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Campus Parent black/white screen (blank screen) on iPhone:

Follow the Campus Parent iOS app troubleshooting guide Here →

Campus Parent Android App Issues and Solutions

Fix Campus Parent not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Campus Parent app issues:

Force Stop the Campus Parent App
1. On android, goto "Settings" » click Campus Parent app. » click "Force Stop".

Update Campus Parent to the latest version on PlayStore

Clear Campus Parent App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Campus Parent app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Campus Parent.

Fix Campus Parent unable to contact server/ Campus Parent internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Campus Parent » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Campus Parent » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Campus Parent on android.

Solve Campus Parent black/white screens issue on Android:

Follow the Campus Parent android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Infinite Campus, Inc., developers of Campus Parent.

100% Contact Match

Developer: Infinite Campus, Inc.

E-Mail: [email protected]

Website: Visit Campus Parent Website

74.07% Contact Match

Developer: Infinite Campus, Inc.

E-Mail: [email protected]

Website: Visit Infinite Campus, Inc. Website

About this app

Please note: Due to privacy concerns, Infinite Campus does not maintain individual login information. Campus Parent puts your student’s school information at your fingertips. Real-time access to announcements, assignments, attendance, grades, schedules and much more. 4. Receive alerts for grades, assignment scores, attendance changes and more. Attention all parents and guardians! Please contact your school/district. COPYRIGHT: 2022 Infinite Campus, Inc. All rights reserved.