Contact Catawiki Support
Company Name: Catawiki
About: Catawiki is the number one online catalogue and auction house for collectibles.
Headquarters: Amsterdam, Noord-Holland, The Netherlands.
Catawiki Customer Service 👿🤬😡😠💢😤
Listed below are our top recommendations on how to get in contact with Catawiki - Online Auctions. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Catawiki - Online Auctions. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Catawiki
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Read 6 Customer Service Reviews 😭😔💔
No “ Customer Service “ do not answer emails and you certainly cannot call them. I cannot recommend this site at all and urge you NOT to use it very unhappy customer!!
TRYING TO ACTIVATE MY ACCOUNT. HOWEVER, YOUR SYSTEM IS NOT ACKNOWLEDGING MY RESIDENTIAL LANDLINE PHONE# AS I'M NOT RECEIVING A CALL BACK WITH THE CODE TO ACTIVATE MY ACCOUNT. I DO NOT HAVE A SMART PHONE. PLEASE ADVISE.
hola quiero empezar a vender y no puedo,coloque los lotes,pero no entiendo los feedback de los expertos,tengo mucha mercaderia que necesito vender,pero hasta ahora se me hace imposible listar,muchas gracias por su ayuda
Unfair
by Mattepar
Do not order on this platform in this period of COVID-19 pandemic.
People are in quarantine and lots are not going be shipped. Despite this critical situation, Catawiki is still asking payments to be done as soon as possible with no guarantee the package will be delivered within the pre-established delivery times.
In short, the platform is asking immediate payments for a service that cannot be guaranteed. The risk is to pay immediately and wait months for the packages to be delivered. In my personal experience, I have been waiting 2 months for a lot that still has to be shipped. I asked for a full or partial refund but, I have been told to stay still and wait because nothing can be done.
Rather than offering other solutions like competitors are doing, such as paying part of the lot in order to get the ownership and, when it can be shipped, pay the rest. They force you to pay in full, threatening to block your account and make you pay fees and penalties over the lots you have not paid.
One word can describe all this: unfair.
Worst App to Sell
by Sahagane
This is the worst app you can ever think off to sell. Their customer service is the worst you can ever come across, every query takes about 2 weeks to get attended to. The so called experts are none but mistrusted eBay researchers. The way they evaluate an item is solely based on how much the item has sold for on eBay. The two experts that are worst off all are the experts of the toy section and jewelry section. The toy expert has no clue of what she is doing. The same items she undervalued and declined sold for twice when I took it to eBay. As for the Jewlery experts - they never let me list anything. I really wish someone else takes clue of this opportunity and starts a new bidding site!
Not for iPhone X
by Sososo
Useless app when used on iPhone X since the buttons below become unclickable once you’ve used them once. The latest update introduces a “not connected to the internet” message when clicking on “my bids”... almost every time, while other parts of the app can connect to the internet normally... I have to go back to the desktop version in order to be able to use Catawiki, which is a shame because sometimes you want to bid at the last moment and might not be able to do so because you’re away from your computer.
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