Doctolib app not working? crashes or has problems?

Doctolib Status

Published by Doctolib on 2023-12-18

L'application mobile de Doctolib vous permet de gérer votre santé plus
simplement : • Accédez aux disponibilités de dizaines de milliers de
professionnels de santé. • Prenez rendez-vous en ligne, 24h/24 et 7j/7, pour
une consultation physique ou vidéo.

I have a problem with Doctolib

Are you having issues? Select the issue you are having below and provide feedback to Doctolib.

User reports:
App has problems

User reports 28

problems reported in the last 24 hours

24 hour clock

Most reported problems

Not working

42.9%

25.0%

Account

10.7%

Screen

10.7%

Reported Issues: 2 Comments

By Chiuppani Giovanni Antonio 11 months ago

When you send a message to your doctor, you may not add another one and you just must wait for the doctor's answer. When adding documents to the "my documents" list, it is not known if the listing is personal and confidential, moreover, in violation of the privacy regulations, Doctolib does not ask or tell you who may access, neither he tells you who opened/downloaded those files.

By Anna Coleman 1 year ago

Bonjour,I am trying to make an appointmoint for my 12 year old son for his booster vaccine de covid.He has been extremely brave and received his first vaccine on his 12th birthday.I think my son deserves his third vaccine and as he is eligible and he took the brave decision at only twelve years old,I think he should be given an appointment for the third vaccine.However this is difficult to obtain.We reside in the department of 87 but we are able to travel to surrounding areas. Please, any advice on this subject will be greatly appreciated. Merci et Cordialement A coleman

Common dislikes about Doctolib app

- No language option

- Only downloads in French

- Not helpful to tourists who speak a foreign language

- No option for English

- Repugnant garbage website

Have a Problem with Doctolib - Trouvez un médecin? Report Issue

Common Doctolib Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Doctolib app on iOS and Android devices. Solve all Doctolib app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Doctolib iPhone Issues and Solutions

Doctolib iOS app crashes, not working, errors
Doctolib iOS app network issues
Doctolib on iOS has black/white screen

Doctolib Android App Issues and Solutions

Doctolib has errors/crashing/not working
Doctolib server network connectivity issues
Doctolib has black screen

Doctolib iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Doctolib app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Doctolib app crashes or not working on Iphone (iOS):

Close and restart the Doctolib app on iPhone
Update Doctolib app to the Latest Version for iOS
Uninstall and reinstall Doctolib iPhone app
Update your iPhone to the latest iOS version

Fix Doctolib on iPhone unable to connect to server/internet connection issues::

To resolve Doctolib network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Doctolib black/white screen (blank screen) on iPhone:

Follow the Doctolib iOS app troubleshooting guide Here →

Doctolib Android App Issues and Solutions

Fix Doctolib not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Doctolib app issues:

Force Stop the Doctolib App
1. On android, goto "Settings" » click Doctolib app. » click "Force Stop".

Update Doctolib to the latest version on PlayStore

Clear Doctolib App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Doctolib app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Doctolib.

Fix Doctolib unable to contact server/ Doctolib internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Doctolib » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Doctolib » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Doctolib on android.

Solve Doctolib black/white screens issue on Android:

Follow the Doctolib android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Doctolib, developers of Doctolib.

100% Contact Match

Developer: Doctolib

E-Mail: [email protected]

Website: Visit Doctolib Website

About this app

• Accédez aux disponibilités de dizaines de milliers de professionnels de santé. • Prenez rendez-vous en ligne, 24h/24 et 7j/7, pour une consultation physique ou vidéo. • Recevez des rappels automatiques dans l'application. • Retrouvez votre historique de rendez-vous et vos documents médicaux. • Déverrouillage rapide et sécurisé de l'application via Face ID ou Touch ID. • Obtenez un rendez-vous plus rapidement : 2 consultations vidéo sur 3 ont lieu moins de 24 heures après la prise de rendez-vous. La confidentialité de vos informations personnelles est une priorité absolue pour this app et guide notre action au quotidien. Pour en savoir plus : app.