Doctolib app not working? crashes or has problems?

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Last Updated on 2024-10-30 by Doctolib

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309 User reports:
App has problems

User reports 309

⚠️ Most reported problems ⚠️

Not working

48.2%

32.0%

Connection

7.4%

Screen

5.8%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of Doctolib Problems 😠👌🔥

- No language option

- Only downloads in French

- Not helpful to tourists who speak a foreign language

- No option for English

- Repugnant garbage website

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Common Doctolib Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Doctolib app on iOS and Android devices. Solve all Doctolib app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Doctolib iPhone Issues and Solutions

Doctolib iOS app crashes, not working, errors
Doctolib iOS app network issues
Doctolib on iOS has black/white screen

Doctolib Android App Issues and Solutions

Doctolib has errors/crashing/not working
Doctolib server network connectivity issues
Doctolib has black screen

Doctolib iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Doctolib app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Doctolib app crashes or not working on Iphone (iOS):

Close and restart the Doctolib app on iPhone
Update Doctolib app to the Latest Version for iOS
Uninstall and reinstall Doctolib iPhone app
Update your iPhone to the latest iOS version

Fix Doctolib on iPhone unable to connect to server/internet connection issues::

To resolve Doctolib network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Doctolib black/white screen (blank screen) on iPhone:

Follow the Doctolib iOS app troubleshooting guide Here →

Doctolib Android App Issues and Solutions

Fix Doctolib not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Doctolib app issues:

Force Stop the Doctolib App
1. On android, goto "Settings" » click Doctolib app. » click "Force Stop".

Update Doctolib to the latest version on PlayStore

Clear Doctolib App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Doctolib app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Doctolib.

Fix Doctolib unable to contact server/ Doctolib internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Doctolib » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Doctolib » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Doctolib on android.

Solve Doctolib black/white screens issue on Android:

Follow the Doctolib android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Doctolib, developers of Doctolib.

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