Contact Let's Roam: Scavenger Hunts

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About: Let's Roam is a worldwide company that helps people explore the world and connect with others.

Headquarters: Denver, Colorado, United States.



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Let's Roam: Scavenger Hunts Contact Information

Listed below are our top recommendations on how to get in contact with Let's Roam: Scavenger Hunts. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Let's Roam: Scavenger Hunts. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).



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Developer: Let's Roam


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Read 3 Customer Service Reviews 😭😔💔

4.8 out of 5

Puzzles are too easy

2022-05-01

by Papa18481

We tried hard to love this experience but it was not what we are looking for.
First off getting the team registered was painful, it worked easily on some phones and not at all with others. We ended up not getting everyone registered and just starting.

For each location there are several puzzles, but they are SO easy, the answers are all in the question. For example, one question was about a year. Something like “in the 1870’s some event happened, add the digits of the building address to get the last digit in the year”. You have to enter the entire year, but the interface gives you only four numbers to choose from, and you know the first three are 1-8-7, so the remaining one is the last digit. You don’t even have to look for the building address. The only challenge is when it asks you to go to the next location, but it just gives you a building name and distance, so you either know the area or you don’t, no logic or puzzle to it. This had the potential to be SO fun. We bailed part way through. Some of the challenges are to take a photo of your team here, which are clearly meant to elicit social media posts for the app. Good thing for them I am only posting my experience here and not all over my social media.

Uninspiring, Boring. Poorly executed.

2022-05-08

by Wonderland55a

I thought this would entertain a few 5th & 6th graders and their parents, but it was very dull. Worse, it requires a Facebook or google ID to sign in (which my children don’t have) This was not disclosed until after the download! There was very few interesting factoids, much less actual history which could have been easily incorporated. The app itself wasn’t intuitive, so there was added confusion of what to do & why different players had different screens (I think of one player read a question and tapped an answer, other players would miss the question altogether and might be directed to the next location without realizing it - no way to go back and see the sequence or questions). There was a lot of walking to very random things. (Which is fine for a scavenger hunt) but there could be been more things in between.

we never understood the ‘roles’ I think each might get different sub questions?

Don’t bother - much too expensive for what it is. Great idea, poorly written. lazy execution.

Save your money

2022-05-15

by Out80$

I spent $80 for my family of 5 to explore Chicago. I downloaded the app to my phone like instructed. Walked to the start point then spent over an hour trying to get my voucher added then when it was added it only gave me enough coins for 2 players. At this point I was just wanted to start so I let that go. Then when I got to the starting point the app let me check in and that was it. It let me take a picture then kicked me out. When I went back on the app to continue my hunt, I had no direction on what to do next so when I hit continue it gave me some points and kicked me out. Customer service told me to take the app off my phone and download it again. At this point at over an hour of trying to figure it out my family (14yr, 12yr, 4yr and husband) were just done. Customer service said there wasn’t anything wrong with the app and that they couldn’t help me. No refund. NOTHING! DONT GET THIS APP might as well just throw your money in the trash!


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