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IPostal1 is such an endless money pit I would not recommend to anyone I personally know. I travel so thought this might help out, until I looked at my bank statement. There is a fee renting from 1-3 dollar taken out of my account every time I go in to pick up my mail. Why wouldn’t I just get a standard P.O. Box that serves the same purpose and not have hours of pick up restricted by the business being open. This was never in any of the sign up process. Scanning or shredding mail is pointless when they’ll charge you 1.80 to shred a flyer from kohl’s you never requested or 1.00 to pick it up. Now, trying to cancel my account and it says I MUST buy a shred package in order to be done with their ridiculously overpriced useless service. I’ll save myself .80 cents if I pick it up in person so I’m doing that first thing today and then moving on. I really wish they wouldn’t hide these fees and charges in their sign up process because it makes me leave reviews such as this. I’ve probably spend over two hundred dollars in the course of a year to get mail I never even wanted or requested. Everything is such a scam these days.

After 20 months, countless lost mail, multiple unexplained credit card charges and now the last straw, 23 calls between their customer support and the location that is a contractor to get 2 pieces of mail overnighted and still no resolution im done. DO NOT use, they are a worthless software company who pays their contractors barely anything. Their customer service is powerless since the contractors are the ones who manage your mail, who look to overcharge you. Today i spent cumulative 3 hours calling the customer service line and the mail location to no avail, to be yelled at by the contractor and told how poorly they are paid and how she would not spend anymore time on my request. she eventually stopped answering calls from me and the customer center for iPostal. Poorly executed service, Poorly managed product, dismal accountability and downright awful product. AVOID AVOID AVOID! Learn from my countless problems

I’ve tried UNSUCCESSFULLY, to use this service for nearly 90 days and it hasn’t worked one time the way they say it will... in fact, the location I am to use as my pick up location obviously has no idea how to implement iPostal1’s services and at this time, my mail is missing (75 days of it) and iPostal has been UNRESPONSIVE to my multiple phone calls requesting help. I’ve spent HOURS tracking backwards through two post offices only to learn that the store iPostal1 contracted their services through CANNOT EFFICIENTLY receive mail for others because the US Postal Service does not recognize adding fake suite numbers (representing our “mailbox”) to their real address! Someone needs to do their research before selling such services. Especially because the USPS offers similar services... for FREE. Now if I could just get a refund I’ll be on my way...