Contact Pikmykid Parent Support

If I could give this app a Negative set of Star I sincerely would. Like Four negative stars! It really is crap at very best. It has a tendency to drop off ask you to re-enter all the information from scratch and of course that’s when you were in a car line waiting to pick your child up. Then there’s no provision for a teacher to notify the classroom you’re ready to pick your child up. And with that lack of ability you have confusion and delay, which screws everything up. So I don’t know why Saint Joseph Catholic school of Winter Haven Florida would continue to utilize this application. I know they’re a smart school but they are certainly demonstrating a great deal of stupidity by utilizing this particular application!!!

Had an issue with the app. The school and I already got to the bottom of it and it is a problem in the app. Well I emailed the support and they forwarded the whole email chain back to the school (which I did not want). They said it’s a personal issue and not an app issue. The problem is that the App Portal on the school end is jacked up and needs fixing. Yet instead of actually looking at the problem they just forwarded to the school and said “this is a personal problem”. I wish my school would use an app that works and offered support instead of a cop out.

I have been trying to announce for pick up for my child for months and the school not nor customer support have provided any resolution. My child shows up but when you click announce it says no child to announce. It’s really a waste in my opinion if it’s not going to be executed correctly. I am not the only parent at the school having this issue. If it is a school issue the company sees the complaints so they should reach out to the school whom they made the deal with to use and app and educate them on how to fix common errors.