Contact FluentU Support
Company Name: FluentU
About: Start your 2-week free trial of FluentU now! Cancel anytime.
Tired of boring
language learning textbooks? FluentU brings languages to life with real-world
interactive videos!
Learn to read and speak Spanish, French, English, Mandarin
Chinese, German, Japanese, Russian, Korean and Italian with FluentU.
FluentU Customer Service 👿🤬😡😠💢😤
Listed below are our top recommendations on how to get in contact with FluentU: Learn Language Videos. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact FluentU: Learn Language Videos. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of FluentU
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http://www.fluentu.com/privacy/
Read 8 Customer Service Reviews 😭😔💔
URGENT I was charged over $300 for my yearly subscription, even though I cancelled my account the day before the free trial ended. I would like a refund as soon as possible, please.
I can delete my account permanently when I am not interested in free trial or subscription
Preciso do cancelamento dos adicionais Speaking Shortcuts ou qualquer outra cobrança relacionada a produtos adicionais a conta que tenho. Nao tenho interesse em nenhum servico gratuito ou pago da sua empresa. A qual vcs vem cobrando indevidamente no meu cartão. Favor realizar o estorno destas cobrancas pois o cancelamento da minha conta foi feito antes dos trinta dias de trial.
There was a charge for 1 year against my credit card for $344.99 when I do not even have any login details to FluentU. I didn't subscribe and will object to this unapproved deduction by FluentU. Will ask my bank to look into this and will appreciate if you could urgently return my money, thank you!
There was preaporoved charge for 1 year againt my credit card. I didn't subscribe, can one check asap please? Thanks, W Lee
How do I avoid being charged for a subscription
by Alyssa241738
PLEASE HELP. Just received an email about a billing problem of $240 for a subscription that I don’t even remember signing up for. I never subscribe to anything so I don’t know if it was unintentional or just started charging after a trial. I believe I canceled it right now and I also sent an email out, but I need to know how to avoid being charged. It hasn’t charged me yet as there was “a problem with the billing” But I keep reading comments that say if you cancel at least one day before the subscription ends, you won’t be charged. However, I was just less than a week late. The emails that were meant to notify me got lost in my inbox as I am a high school student who already gets hundreds of emails for school and from colleges, especially during this time as school has been transferred online. Also, can’t even afford this because I do not have a job. This app has been deleted for so long, I don’t have any memory of even using it. On top of that, it’s not even charging to my card, but to someone else’s. I cannot deal with this right now, someone please help.
Landscape unavailable
by Kennykamut
I love this app. I would buy it right now. I have a case that makes my iPad look like a laptop. This does not have landscape, I always have to hold my laptop sideways and can not use my keyboard. The onscreen keyboard keeps popping up and i hate not being able to type on my keyboard. The Apple onscreen keyboard is generally not user friendly. That is why I use this thyme of case. It makes the usable space on the screen reduced and not comfortable reaching up every time. Decades of research have gone into the ergonomics of a keyboard. Resting my hands on the keyboard is important. Especially spending hours using this app. Unfortunately I would have to not recommend this or purchase it. Please contact me when you offer the landscape feature. It may seem petty, but it will change this app from child’s play to the professional realm.
Didn’t make it past login
by Zach274848000993
Spent several minutes trying to set up an account, got frustrated, and gave up. In today’s day, there is no good reason to not have SSO (single sign-on with Apple/Facebook/Google/etc...). Moreover having rules that a PW should have a number is super outdated and bad security practice. I have a PW manager generate and save passwords for me using several random dictionary words separated by a special character. Not allowing passwords like that introduces a lot of friction into the process.
Perhaps it’s obnoxious to give up so soon and leave a review like this, but recently I’ve been taking login process to be a good indicator of app-quality and overall UX. If y’all don’t put the effort in to do things right and follow modern best practices, I’m not spending my time or money
Have a Problem with FluentU: Learn Language Videos? Report Issue
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- Pulling issues faced by users like you is a good way to draw attention of FluentU: Learn Language Videos to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
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- If you are a FluentU: Learn Language Videos customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using FluentU: Learn Language Videos.
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