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PLEASE HELP. Just received an email about a billing problem of $240 for a subscription that I don’t even remember signing up for. I never subscribe to anything so I don’t know if it was unintentional or just started charging after a trial. I believe I canceled it right now and I also sent an email out, but I need to know how to avoid being charged. It hasn’t charged me yet as there was “a problem with the billing” But I keep reading comments that say if you cancel at least one day before the subscription ends, you won’t be charged. However, I was just less than a week late. The emails that were meant to notify me got lost in my inbox as I am a high school student who already gets hundreds of emails for school and from colleges, especially during this time as school has been transferred online. Also, can’t even afford this because I do not have a job. This app has been deleted for so long, I don’t have any memory of even using it. On top of that, it’s not even charging to my card, but to someone else’s. I cannot deal with this right now, someone please help.

I love this app. I would buy it right now. I have a case that makes my iPad look like a laptop. This does not have landscape, I always have to hold my laptop sideways and can not use my keyboard. The onscreen keyboard keeps popping up and i hate not being able to type on my keyboard. The Apple onscreen keyboard is generally not user friendly. That is why I use this thyme of case. It makes the usable space on the screen reduced and not comfortable reaching up every time. Decades of research have gone into the ergonomics of a keyboard. Resting my hands on the keyboard is important. Especially spending hours using this app. Unfortunately I would have to not recommend this or purchase it. Please contact me when you offer the landscape feature. It may seem petty, but it will change this app from child’s play to the professional realm.

Spent several minutes trying to set up an account, got frustrated, and gave up. In today’s day, there is no good reason to not have SSO (single sign-on with Apple/Facebook/Google/etc...). Moreover having rules that a PW should have a number is super outdated and bad security practice. I have a PW manager generate and save passwords for me using several random dictionary words separated by a special character. Not allowing passwords like that introduces a lot of friction into the process. Perhaps it’s obnoxious to give up so soon and leave a review like this, but recently I’ve been taking login process to be a good indicator of app-quality and overall UX. If y’all don’t put the effort in to do things right and follow modern best practices, I’m not spending my time or money