MedPics app not working? crashes or has problems?

MedPics Status

Last Updated on 2018-09-27 by MEDPICS INC

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Common MedPics Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot MedPics app on iOS and Android devices. Solve all MedPics app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

MedPics iPhone Issues and Solutions

MedPics iOS app crashes, not working, errors
MedPics iOS app network issues
MedPics on iOS has black/white screen

MedPics Android App Issues and Solutions

MedPics has errors/crashing/not working
MedPics server network connectivity issues
MedPics has black screen

MedPics iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever MedPics app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix MedPics app crashes or not working on Iphone (iOS):

Close and restart the MedPics app on iPhone
Update MedPics app to the Latest Version for iOS
Uninstall and reinstall MedPics iPhone app
Update your iPhone to the latest iOS version

Fix MedPics on iPhone unable to connect to server/internet connection issues::

To resolve MedPics network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix MedPics black/white screen (blank screen) on iPhone:

Follow the MedPics iOS app troubleshooting guide Here →

MedPics Android App Issues and Solutions

Fix MedPics not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent MedPics app issues:

Force Stop the MedPics App
1. On android, goto "Settings" » click MedPics app. » click "Force Stop".

Update MedPics to the latest version on PlayStore

Clear MedPics App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "MedPics app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch MedPics.

Fix MedPics unable to contact server/ MedPics internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click MedPics » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got MedPics » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch MedPics on android.

Solve MedPics black/white screens issue on Android:

Follow the MedPics android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at MEDPICS INC, developers of MedPics.

About this app

Discutez diagnostics, traitement ou prise en charge d'un cas clinique avec plus de 40000 médecins, infirmiers et professionnels de santé => en temps réel. Réalisez votre obligation annuelle de DPC grâce à des formations e-learning homologuées par l’Agence nationale du DPC. Regardez de nombreux cas rares et recherchez des images par anatomie ou spécialité. Grâce au Groupe Privé this app : Votre Hôpital, Association ou Maison médicale est désormais à portée de main. this app est en parfaite adéquation avec la législation et le code de déontologie médical. this app a été élu "Meilleure initiative e-santé francophone 2017" et est partenaire de plusieurs associations de professionnels de santé dont l'ANEMF et la SAIHM.