Contact Lyft Direct Powered By Payfare Support

On last Friday night I didn't know that my Direct card was inactive when I went to pay out my payment

This app is a joke!! I have been trying for hours now to get in contact with someone about my account. It says you have to do it through the app. However when you request a code it sends nothing. What can I do? Or is your service a scam?

I am looking to get my money as soon as possible...

I called about an atm withdrawal that was declined by the card issuer! So I received zero money but my account was drafted 40 dollars and I have no way to get this money back and the customer service was non existent ! I have receipt from atm and picture of message it flashed on screen saying declined! Need my money like yesterday ! No email or contact that was promised after staying my balance was short 40 dollars! Yes I know that! No reason for missing money

Look Susan, I do not agree with this. I am trying my hardest to contact you guys through phone to dispute your findings. I do not use Apple Pay. I only set up Apple Pay on my phone. Therefore something happened where I was scammed I did not give authorization for these transactions and I’ve stated this from the get-go when I called the first time in the morning. You guys failed me, failed to send me an email regarding steps to move forward with this and in that timeframe I was taking for it was all my money. I have done all of this for you to deny my money is bullshit. I am going to take legal actions for you guys not helping me and you guys are stealing for me as well for not taking my money and giving it back to me, this is totally unethical please. I hope to hear from you soon because I am going to take legal action. My money is my money. Period. I will request my lawyer to have this company pay for all of my fees on top of getting my money back. I hope you are ready to go forward with this as I am to my money is my money and I work hard for my money and again, I did not give authorization. I gave all of my steps for you guys to move forward and to freeze my account. Nothing was done. I am upset, appalled with your customer service and I don’t like how you guys handle the situation like this something needs to be changed because you do handle others money and people trust you.

I need a new card old one don’t work

I need a new card old one don’t work

Please unlock my card. When will maintenance be done

Having problems making withdrawals with my lyft business debit card

My account is closed. Please, I need help to reopen it

Had two fraudulent atm withdrawals in succession! I immediately contacted Lyft direct pay filled out dispute only to get denied stating that in the legal section of the card agreement they have 0 liability for fraudulent atm withdrawals with pin! I told them that my information was compromised by scanners that were found on credit/debit reader at 711 pod registers!! From what I’m told is that the legal section I’m talking about they are non compliant with the federal e regulations! I’m going to pursue this to the fullest extent of the law in federal court now it’s not so much the money as it is the principle behind it!!! So Lyft direct if your reading this you can either pay me now or pay me a lot more in federal court!!!!

I'm locked out of my lyft direct app and it's telling me to login to get a hold of someone to get unlocked but I can't if I don't have access to my account, please help! I just need my account unlocked!

You mean to tell me that we are not going to get paid that we got played the drivers for all the wear and tear we put on our cars trying to make a living can't even afford to buy gas or food and they just going to stick us up I already had mortgage fraud committed against me on my house which is up for foreclosure now in a little while I won't even have a place to live so I'm trying to make money with Lyft so I can be able to get a room till I can afford it a place to stay but now I'm being robbed with the money I made by payfair the rich is robbing the poor just like back in the old days the debit card

This is the Worst Bank / Debit card I've ever used these people are scammers money was missing from my account I tried to get it back they hassled about putting in a dispute form and said it was passed 10 days so I couldn't like are you serious they are absolutely NO HELP when something is wrong there's no number to call now all of a sudden I can't check my balance etc. I canceled everything on that card/ I mean its sad an ridiculous and its hidden fees that they say they don't charge they haven't gave my room deposit back as of yet holding it for 30 +NO STARS FOR ME THIS BANK HAS BEEN A HEADACHE,,, I DON'T EVEN RECOMMMEND FOR LYFT DRIVERS JUST KEEP YOUR OWN BANK!!! 0 stars

There was a fraudulent ATM charge on my account for 205$ I contacted their customer service and they sent me a form to complete and submit. I submitted it and the next day I get an email that stated that they have rejected my claim because my pin and card was used. I don't even know where the ATM was and when this charge occurred I was at the dentist office and made a payment. I called customer service and the first lady kept interrupting me. I hung up, called again and asked to speak to a supervisor. The agent would not transfer me to the supervisor. I requested a full report of what they did to try to investigate and the agent stated the email that I received is what they sent out. Gig workers work really hard to make their money and this company does not care about that. They are shady, shady, shady! I am in the process of making a complaint to the FDIC. I am basically out of 200 bucks. Don't use this company! Stay as far away as you can!

I went to get gas yesterday and my card is locked. I’ve been calling Lyft direct and no one is answering. Can I please get some help. All of my money is on my card and I need gas to work.

I can't change my password because it's not sending verification code to my email

I all of a sudden can’t find out how much money is on my card and there’s no 1-800# to call on the back of the card. I can’t use the Lyft direct app because it accidentally got deleted and my stupid iPhone keeps saying I can’t update the credit card info or make purchases to download the app even though it’s free. That needs to change because I don’t owe them anything and their with holding my info until I pay their iCloud fees. If you don’t owe anything then as

BEWARE ON DIRECT DEPOSIT WIRES!!! I've talked to multiple operators to find out why they would decline a direct deposit. They state that the sender ACH transaction entered the wrong name. That instead of putting my name they put the bank's name 'Stride Bank' . That they didn't take the money. The sender of the direct deposit Bank of America states they did transfer the money and it shows that it went through. That they did received the funds therefore no funds were returned back! What the! I can't seem to get through a manager nor am I able to submit a complaint!!! I have to go through multiple operators just to get answered!

this is all a scam. Lyft is acting almost criminal and impossible to get in contact with. Lyft Direct does not work, The person on the phone here gave false information 3 time. Someone should contact the media to make this more public

I need to dispute a charge on my account. I need direction on how to do this.

Mt name is John nguru and I am a lyft driver in Boise Idaho. I made a mistake when I was trying to transfer money to my account and instead went to goal. I don't know what is that mean. Now is been three days and is not in my account. Please, help me.

I tried paying a toll bill with my direct card. 2 times it said it was denied. I paid a different way but now both transactions were taken from my card anyway. I need these refunded back. please.

they dont pay and owe me over 400.00 and so screwed up they dont have an 800 support number for the drivers shame this is aggravating nd very disrespectful ive spent 140.. on gas they have gotten their f;ing money but i haven't this is wrong and they suck

I must say that I, too, have been quite frustrated with how inaccessible Lyft Direct's Customer Service agents are. However, when I have NEEDED to reach them, I ALWAYS HAD A NUMBER TO CALL!! I'm looking that number up right now to see if I can post it here for others to utilize. As for missing pay, I have NEVER experienced one single penny in missing earnings, whatsoever, whether I have received them on my Lyft Direct Mastercard debit card, another personal debit card, or Direct deposited to my bank account once a week that could NOT be explained or accounted for!! If this is happening, I suspect it is more to blame on Lyft's end than the debit card as the system is now automatically sending earnings if you use the Lyft Direct debit card!! Contact Lyft and demand a full accounting of what you earned, according to THEM, then compare it to your own records, including the app's listings!! Somewhere in there is most likely the problem. Last year, when Lyft changed how drivers were paid, it APPEARED that drivers were going to earn a bit more. But after practical application, and drivers like me submitting spreadsheets comparing their earnings AFTER the change to what they would have been WITHOUT IT, drivers like me who did long runs to the airport were LOSING MONEY we would have made without any pay rate changes being made. It took MANY OF US SPEAKING UP WITH PROOF to finally get Lyft to change it most of the way back....enough that we weren't losing that money on longer rides that the shorter ones could NEVER make up for, no matter how far we drove to pick up the passenger! So speak up with whatever evidence you can find and let yourself be heard ANYTIME there is an issue. Don't just post on a website. It is unprofessional and speaks just as much about you as it does Lyft.

Lyft Direct has not put my140.07 back on my card that was refunded from Amazon on the 8th of October. They keep telling me they don't see the transaction it might have fallen off.Now their telling me when I transferred money to my Navy Fed account( 157.00)that they don't support credit unions,but in the meantime my money is being held and will be released on November the 2nd..This card sucks and the reps don't know anything!!

I can not access my when I try to logging it says incorrect email or password so I changed the password 3or 4 times and it still says incorrect password or email if you can help me that would be awesome thank you for your time Corneilius McKinney

I have been trying to get my money from a failed ATM transaction for 21 days. Per federal guidelines a Provisional Deposit was to be put in the account within 10 days. No money has been put in and it took 14 days with several phone calls and emails to get the claim form. Still no money and no response from the supervisor in 7 days.

I don’t have access to my Lyft direct account I have money on the card and I don’t have the card no longer

Weekly pay not transfer to my bank account.

I can not rest my password to log in

I can not log in my online account. I'm not receiving the code to my phone to reset my password. I need to cancel card and get a new one. Can't contact support. Some one please help me

I have lost card. I need a replacement card. I don't have a number to call or can I reset my password thru the app because I am not receiving the codes to my phone. What is my balance

need assistance resetting my login information

Cant connect to server ever then blocked my card they sent and my debit card. I want my money

I can't acces to my lyft payfare account

Where is my money

My husband was a driver of lyft.he has since passed away...He still had money on his payfare card...so could u give me a call at 601 965 2656

How ABSURD is it to have to coach a representative through exercising the options at his/her disposal in order to provide better customer service? I haven’t been able to see my transactions consistently within the LD App for almost two months now. Phone calls typically amount to nothing if you’re not asserting yourself while simultaneously letting call reps know that no matter how many times they repeat something to you verbatim, you’re still left there with no resolutions. Excellent ratings while driving with Lyft, I enjoyed the conversations with different people (most of the time), but this whole ordeal is leaving a bad taste in my mouth. The information in requesting is my own and is accessible by a call center rep. I can’t even get an email reflecting my transactions while my money just fluctuates and I can never be sure where it’s going or coming to.. RIDICULOUS. I see now that I’m not the only one! Call every hour on the hour, I say ☺️

Can't login missing money

Contact me I'm having App issues. Can't log in I have password correct.