Contact Power E TRADE Advanced Trading Support

by Torah Lainer

I have been extremely frustrated and unhappy with this app. Almost every day it freezes, does doesn’t keep the current option chain in memory which necessitates it being reset to the current in the money price. It’s freezes sometimes in the option change chains and causes me not to be able to see the option prices. It’s sometimes just completely kicks me out. I’ve lost a great deal of money because of these problems. I’ve really liked the E*TRADE format but this app is just so disappointing to use and 90% of my trading is done through the phone. This is an iPhone and I had the same problems with the E*TRADE power app with iPhone 7 and this is an iPhone 11. I have reinstalled the app multiple times and reset all of the settings to the best of my ability. The limit order and the market order cannot be set except on the limit. I have to change it to market. I just am so frustrated with this app and I am seriously considering going to a different company because it is so friggin unreliable. Etrade get your act together and fix this because you’re gonna lose money and I’ve already lost money.

by IGW KC

As an active trader I find this to be missing some key components that are readily available on the web application. There is no place to see or track your day’s realized gains. Everything is convoluted and so much more difficult than it should be. E*TRADE is a powerful platform and it would be nice to see them give some thought to user experience for mobile applications. It appears to be an application designed by engineers not a user experience professionals or trader. I otherwise love E*TRADE but I’m tempted to leave for other platforms that put user experience first. I’m not talking eye candy, I’m referring to being able to quickly assess a situation and make informed decisions very quickly. This app makes me feel like I’m trying to trade with a blindfold on and my hands tied behind my back ...it is very frustrating. Please consider a complete UI overhaul.

by Premium77

1) E*trade has no price alerts for Future.
2) For when your order gets filled, there’s only email alerts, no push notification alerts.
3) They only have regular stoplosses, no OCO or Trail-stoplosses.
4) They don’t offer custom orders.
5) Their charts are in military time only, there’s no option to switch to regular time. Freakin annoying.
6) You would think the future contracts you trade are by default associated with your futures account. Well, that’s not so. Oddly, they always set your default trades to your brokerage account, and it’s necessary - each time you open the up - to manually change it to your futures account. Welcome to 1980.
7) In my opinion, the interface is not user friendly. They can make it so much more simpler, just like Think or Swim. Think or swim’s interface is about ten million times more user friendly.

In short, E*trade has a long way to go to be considered a futures trading platform. They’re lacking in so many key areas, plus their interface is horrible (compared to what it could be) that I would stay away from them (for “Future” traders) until they can get can implement all the items I listed above, as well as clean up their interface and make it clean and user-friendly.