Nike SNKRS: Sneaker Release Reviews

Nike SNKRS: Sneaker Release Reviews

Published by on 2022-03-29

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Software Approval Ratings




Table of Contents:
1. Reviews
2. Is it Safe?
3. Is it Legit?
4. App not working?
5. Report Issue

Nike SNKRS: Sneaker Release Reviews: 20 Reviews



I recently tried to purchase a new pair of 1’s that came out. I logged on just in time my payment info was already in all I had to do was click the purchase button come 10 o’clock and I did just that. It told me my order was pending and that they’ll let me know if I got them or not. 2 seconds later I got a notification that I “got em” and they sent me a verification email with my shipping details. They gave me an arrival date of May 29th and now today I received an email saying my order was “cancelled”. Confused, I called nike (waited 45 minutes so I assumed this happened to multiple people) and they basically said the reason my order is cancelled is because they have no more in stock. So my whole point is don’t send people verification that they “got” the shoe cause that makes it seem like you guys have an absolute pair reserved for me when you didn’t. When you purchase shoes on snkrs and they send you verification saying you “got” the shoe it actually IS FALSE they have no reserved pair for you once they check your order in which it was received in and they have no more in stock they just cancel the order. Very silly. Don’t get me wrong I believe in “first come first serve” but if I wasn’t one of the first and don’t actually have a pair reserved for me dont send me verification saying I got them then cancel my order 5 days before the day you guys TOLD me they would arrive. Makes no sense to me.


Bots killed the Game

I am a huge sneaker fanatic since a child and I remember whenever a sneaker dropped you could walk right into the store a week later and still be able to cop some heat for retail. Now a days we have a bunch of kids using bots to buy out all of the stock just to mark that sneaker up an extra $100 to $200+ above retail which is ridiculous. I haven’t won one draw yet and I’ve always been on time and ready to go to purchase whatever sneaker is available at the time and no success. Your team need to do a better job at focusing on taking out these bots so we can actually have a fighting chance to purchase a sneaker we actually want, sneakers we are actually gonna wear and not resell. This is the reason why I’ve haven’t bought a new pair of kicks in the past 2 years because I don’t wanna pay $500 for sneaker that sold retail for less than $200 that is stupid to do especially in these times. I have 2 young boys that once the time comes they are gonna wanna purchase shoes just like their daddy but I wouldn’t be able to afford buying my 2 boys the latest heat because I would have to pay resell cost or get extremely lucky which that’s just not fair. Fix this and maybe I’ll give this app 5 stars but until then you will continue to get negative reviews from not only me but other unhappy fans of this product. P.S. you have a lot of unhappy fans. (FIX THE APP/ STOP THE BOTS)



Over the years this app has NOT gotten better at processing orders correctly it’s either you get it or you don’t and for me, family & friends sometimes even strangers over the internet it’s 98% of the community that don’t get to cop, even with pre set Information like your size or payment information this app continues to freeze or just don’t process your info correctly or on time 10:00 am drops an sold out at 10:00 am makes 0 sense you can have the highest WiFi or 4G 5G service nothing this is so disappointing, you can’t even get regular sneakers sometimes much less SBs or Jordan’s etc smh just very disappointing because I love the app an all the exclusive sneakers it offers but it’s VERY DISAPPOINTING that this app has NOT gotten better smh!! it’s not fair for those that want to cop sneaked at RETAIL PRICE!!! I refuse and maybe this is why I’m so upset an frustrated but I refuse to go on other 3rd party apps an pay $350-$500+ on sneakers that RETAIL for $110 that’s not fair in anyway I really hope you guys get it together GET RID OF THE BOTS SO US REGULAR FOLKS COUKD ENJOY SNEAKERS AGAIN!!!



I love everything about this app and I’m going to more than likely get on it every single day for the rest of my life. One of the things I really love are the videos about the shoes that are releasing, because it gives us a story behind it and i feel it gives us more of a history lesson behind it. When i first started using the app i was super frustrated because I wasn’t able to get ANY of the shoes i wanted. As time has gone on and I’ve been on here more consistent i keep getting the GOT EMS. Honestly, there is no better feeling in the world than seeing that notification on your screen pop up after anticipating that shoe all month, reading about it, watching videos, and just becoming all around obsessed with the shoe. I honestly think there should be more shock drops and more early access but all in all i love this app, and i really enjoy being on it. I also noticed that the quality of the shoes i get are TOP NOTCH QUALITY! Keep up the great work, and thanks again for everything SNKRS. Hands down the best sneaker app out!!!


Great app

This app is absolutely terrific! At first I was feeling dreaded on constantly trying to go to stores to get my Jordan’s just to find out that it’ll be sold out in my size anyway. When I came across this app I contemplated because I didn’t know if it was a scam or if it was actually legit. So I took the courage to order one of my Jordan’s which were the air Jordan retro 9’s that were all black. I went to my local shoe store and they were sold out at exactly 9 am so when I ordered it off the app I didn’t know if it was gonna be sold out or not, but comes to find out it wasn’t! They had my exact size and all I needed to do was create an account with my touch id passcode and just like that I got them. A few hours later it emailed me saying my order has been received and 2 days later emailed me again saying it has been shipped. About 3-4 days after I got my shoes in the mail! I just ordered another pair which was the Homage To Home retro 1’s and the same thing successfully happened. I absolutely LOVEEEEE this app and do not regret getting it, and will continue using it for here on out. :)


Not Dependable, Flawed Processing

I went on the app today at 9:59 am to purchase the Jordan 1 Pine Greens and as soon as the time hit 10:00 i purchased the shoes just to be told they were sold out. My order was pending for about 5 minutes and then i was informed they were sold out. This was a complete waste of time in my opinion. If you purchase the shoes within 5 seconds of availability how could they sell out that fast?? I thought this app was supposed to counter all this nonsense but I see that it’s still impossible to buy Jordans. The process is flawed or either Nike needs to make more, its obviously a high demand so why make the supply so limited??? I ended up paying a full hundred dollars above retail from the EBAY app. If EBAY is more reliable than the Nike SNKRS app itself i see no point of having this app at all. I am fed up with this Nike App at this point and this is the reason people are being killed and robbed over shoes. I’m starting to believe Nike is intentionally making a small amount to hype the products and i think its absurd.


Had my-doubts

Was reading a review about how hard it was for ordinary customers, like myself to purchase new drops. I saw this Sneaker about four weeks ago and I knew I had to have it. Even got my dates mixed up and tried to purchase it on the 5th not realizing that I was two days early from the original 7th drop date. Even went as far as calling customer service to complain. So this morning I was really doubtful that I was ever going to be able to get this shoe especially after reading the terrible review. But I tried anyway. When my purchase went to pending my skepticism increased even more because that what the review said generally happens before they boot you out of the line. So I just went back to work. About five minutes later I got an alert that I had booked the sneakers. Contrary to all my doubts Sneakerz is a great site and I will using it again. This was my first time I ever used it, but it won’t be my last. Thank You for increasing my confidence in your went. Be Blessed.


Love the app but it has lots of flaws.

Much of the last year “2020” was very disappointing. Not that sneakers and being able to buy them is that important in general, not being able to make a purchase for an item on an app is very frustrating on so many levels. Most of the time, it seems like I’m just wasting my time trying for a sneakers release. Even if it is limited or not, odds are that I won’t be getting anything. I’m hoping for a better year and overall better experience with the SNKRS app as I’m sure many are. True sneaker enthusiasts who actually want to own and wear Nike/Jordan brand products but are unable to do so thanks to bots and very limited stock numbers being available. Add to the the constant “back door” rumors we hear about that happens as well and we’re all pretty S.O.L. I hope improvements are being made and am glad that so far for the year 2021, I’ve been fortunate enough to have been able to buy a couple new releases so far.


Great design, love the app, but never get notified of drops

SNKRs is an awesome app and love the way they’ve designed it. It’s simple, easy to use, and easy to buy your favorite sneakers. It’s outfitted similarly to Instagram with large photos of the shoes you want to purchase. I do wish they showed more photos of the sneakers on feet and with outfits to give me some ideas, however its not that hard to instagram or google outfit ideas. One bug that I’ve noticed that “bugs” me is that I’ll hit “get Notified” on a sneaker drop and never get notified or alerted that it is happening or will happen. I’ll open the app days later and the sneaker will evidently be sold out. This happens a lot. I double checked my Notifications settings on my iPhone and everything is set to alert me, but I never get alerted of a drop, so I always miss out on the best sneakers. Also, its confusing to go between essentially 2 apps to get the shoe I’m looking for. If SNKRs doesn’t have it, I’ll have to pop on over to the Nike app to look for the shoe. I’m not sure why there’s the complexity of jumping between 2 apps to buy something that should be as easy as a 1 stop shop from one brand.


Terrible App

Has now ruined two releases for me in a row. Apple Pay does not work on this app. Every time I try to buy shoes, it says there was a problem processing your payment. This is the cards hooked up to my Apple Pay that I use to purchase everything else in the world, so I know it’s not my cards or my phone. Don’t try to get your release on this app, it will only screw you over. Thank god for footaction and finishline, they saved me both times. I will never use this app again though. It doesn’t even tell you if you got the shoes right away. How do you not know if you have them in stock? Every other website does. Then after 5 minutes of it sayin pending, it just says there was a problem processing the payment. I tried all of my cards, including credit cards that have a ton of space on and it doesn’t work. DO NOT WASTE YOUR TIME WITH THIS APP. You will be disappointed if you can’t the hottest shoe because this app can’t handle processing a simple payment. There’s so many better sites and apps than this one. Very disappointed that this app is so bad but is run by Nike. This app is pathetic and you can’t even purchase shoes on here so don’t waste your time. I would say it’s only good to send notifications when the shoes are being dropped


This app has never worked.

I typically don’t write reviews on apps. This one is an exception. I haven’t hit on a limited shoe that has immediately sold out ever. I have tried at least 5 times in the last three months simply to get error messages over and over again. I really like snkrs as an app when it’s not releasing a shoe. But every time a shoe drops it completely dismantles and hardly functions. This app makes me want to give up on trying to win through NIKE. Also. Snkrs pass. How can you legitimately expect fairness when the app is fully booked in 10 seconds. I timed it. Watched it happen time and time again. It’s the same people catching every drop and I try and try just to miss out. The last release I was able to purchase was the DMP six for someone else in April of 2020. That’s over a year of missed releases. I understand you cannot satisfy everyone but at a certain point you gotta understand that this makes me never even want to try again. NEEDS WORK! Try a Snkrs pass with the draw feature?


A few bugs. Other than that it’s worked

So I’ll start off by saying that I’ve been able to cop every shoe that I’ve tried get on this app. From the cement fours, to the bred fours just this past Saturday. My main problems with the app is every time I got to purchase a shoe, I need my password. Even tho it’s setup up for Face ID, and in the past, Touch ID. Another bug I’ve noticed is on the account tab of the app. When I click on my favorites tab, and also the purchased tab, all of my favorites and purchases are not shown. Some show up when they want to. Others never show up. And others never move. This is frustrating because I like to be able to show people stuff that I have bought, or things that I think are cool. But it like every time I go to those sections it’s like the app plays this game of “ what are we going to show today “. I’ve literally had to go and re-favorite things that I’ve already favorited and at this point I’m like what’s even the point of the feature.



For in-stock items the app has worked well and I have purchased about 7 pair of shoes On multiple special draw opportunities the app has failed leaving me a bit frustrated. Today all my information was cleared from my profile except credit card info and the app wouldn't let me re-enter it or update it causing me to miss the draw (the submit button stayed grayed out and would never allow me to complete even for the entry portion) Previously the shoe size and CVV were cleared causing me to miss out. I have yet to have a successful draw event and only a couple times have I even been able to receive confirmation of entry despite being up to date on app version and profile, this while trying to enter within 1 or 2 seconds of the draw opening. I would expect better from Nike but they are selling out of the limited edition shoes anyway so i don't hold my breath for any change from big Corp. Sometimes the notification doesn’t work. Sometimes presets don’t fill in.


Love the app, hate the drops

I actually love the app and it’s set up for the most part. It’s visually appealing and functional but when it comes to actually securing sneakers on release day through this app? It’s a true hit or miss. And I take more misses than anything. I feel like I’m a loyal user and I participate in the majority of drops but I’m rarely successful in getting a W. It shouldn’t be this hard to “win” a chance to BUY shoes. Then no matter what I do I can’t get exclusive access to save my life, meanwhile there’s people that get it almost every single drop. It doesn’t make sense and it doesn’t seem fair that the same people get to benefit while others never do. I’ve known of so many people that say they haven’t gotten W on the app in years or those that have never ever gotten Exclusive Access. There has to be a way to make this process fairer or allow the rewards to be beneficial/accessible to more people.


SNKRS needs to evolve

Like many who are writing reviews, I love sneakers and especially Nike sneakers. However, the SNKRS app needs to evolve to combat bots being used by resellers to allow those who choose to play by the rules a fighting chance to purchase the latest hyped sneakers. I and many others are increasingly and repeatedly unsuccessful when attempting to make purchases using this app. I’m unaware of any effort on Nike’s behalf to update the user interface or experience for this app that prevents bot usage. Brand owners like Chris Gibbs of Union worked with Shopify to combat this very issue and were successful in thwarting rampant bot usage when the Union x AJ4s dropped. It’s not rocket science, Nike, and you can do something. However, it appears you don’t have a desire. There are even pre-order sales models that could ensure a win-win scenario for Nike and the consumer. “Just do It” or something because if you’re really paying attention, the community is becoming more vocal with their dissatisfaction with this app and its ability to deliver fair results. Please do something, Nike. Hopefully someone from the SNKRS dev team that can influence change will read this and positively impact future sprint development for SNKRS.


Trash trap, they don’t care you.

I used this app 4 years. However, I just got less than 10 pairs which every one can get it, like off white x Nike Vapor street. There are all bots in there, and they don’t care. They just let them got. Then sell higher prices to customers. That is all for advertising effect. It’s just a trap. I do not want to use dirty words in there. But it is absolutely trash trap app. You can see adidas yeezy, they also have bots problem. But they will think about some stratagems to deal with customers. And to update their technology to fix bots problem. But for Nike, SNKRS, they don’t care you. They could be deal with bots, sell 95% pairs to bots, and only 5% for real customers. If you are real fan of sneaker. Let me up. And let’s together say no. You see the environment of sneakers, they don’t buy shoes for wearing, just reselling. Putting the price straight up. They destroyed the original environment of sneaker culture. Let’s kick them out from our culture. FK u. By the way, I miss that culture like before, we bought sneaker and wear them on the street. Share with friends, some we can exchange them or trade them, shoes for shoes. But now… you saw that.


Thanks SNKRS

So a little backstory… in 2001 I was a wide eyed 19 year old kid. I was proud to have my own apartment and my own vehicle. I wanted these shoes more than anything at the time but I just couldn’t manage the extra funds to get them. So I just accepted that it wasn’t meant to be and went on with my life. Then 2010 comes and the cool grey 11’s are once again going to be released. I was 28 and deep into addiction. My life was a downward spiral. I barely even noticed that they were being Released again. Now to present day- I start seeing Twitter posts about a possible “shock drop” for the cool grey 11’s. I am coming up on 1 year sober and I also just got approved for my first credit card since I was 18. So when I saw that GOT EM screen pop up AND it being my first credit card purchase I was elated! For me it’s more than just copping a shoe. These shoes will represent my success in sobriety and in life. Thanks Nike.


App lags during limited releases

There have been numerous times when I go into app right before a release and when the clock turns to the time of release, the app will sit there and load for a while until you either reload the app or log out and back in. And a lot of times when that happens, it’ll say you’re in line with sale pending, and then say that your size is sold out. It did that once again today, it happens so often, I’ve become accustomed to it. What made it worse is that it didn’t show the “Jordan Reserve”(restock of limited Jordan’s) on my feed until I logged out of the app and back in. I have been checking in on the app every 2 hours since 9:30 for the earth day releases and I didn’t even know about the “Jordan reserve” stuff until I got on Instagram and I still missed out on the earth day releases too. So if you’re a sneaker head, get used to missing out a lot of releases, especially if its been hyped up. Don’t say I didn’t warn you, now join me in taking these Ls.


Too many issues with the app & Nike

Ordered Concord 11s. While trying to order the app kept stating my home address and my parents address were both invalid addresses. I finally got it to accept my parents address. My shoes were shipped out. The app said the tracking number was Fedex. Later found out was a UPS tracking number. After I was finally able to track my package, UPS said my address was incorrect. I called and told them it was not and that they delivered to the address plenty of times. Long story short, my shoes were never delivered. UPS lost the package some time over the weekend after I called them to “update” my address. Once they found the package, they sent it back to Nike instead of delivering them to me. I had been looking forward to getting these shoes all year and now I do not have them. Nike customer service is horrible. I asked if I could just repurchase my shoes that got sent back to them because I did not request them to be sent back and it was UPS fault losing the package and not attempting to deliver the shoes at all. They simply said there was nothing they could do and most of the customer service reps were pretty rude at that🤬😡😤


What a joke

Nike shows all the future releases and gives you a “notify me” option but it doesn’t really matter because you can NEVER get the shoes you really want. I have everything set up with fingerprint recognition and the second they go on sale push purchase and always end up “in line”. After 3-8 minutes of waiting “in line” I get a message saying the shoes are sold out in my size and I should pick a different size and try again. Are you serious?!? They’re shoes. It’s not a flavor of ice cream. I wear a certain size and that’s it. Why would I want a different size? But don’t worry. Nike will reserve shoes for you that they think you’ll like. It’s just weird that they only reserve shoes that are widely available and don’t need to be reserved. I’m a true sneakerhead and want to buy shoes that I can wear, not that I can resell to make a profit. It’s an absolute joke the way it’s done and Nike doesn’t care as long as they get their money. Don’t waste your time with this garbage app. It will only frustrate you to see the shoes you actually want being bought up by resellers. I’m just wondering when Nike is gonna start selling clown shoes because that’s how they run this app. What a joke. 🤡👟

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Is Nike SNKRS: Sneaker Release Safe?

Yes. Nike SNKRS: Sneaker Release is very safe to use. This is based on our NLP (Natural language processing) analysis of over 802,489 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.8/5 . Justuseapp Safety Score for Nike SNKRS: Sneaker Release Is 54.9/100.

Is Nike SNKRS: Sneaker Release Legit?

Yes. Nike SNKRS: Sneaker Release is a totally legit app. This conclusion was arrived at by running over 802,489 Nike SNKRS: Sneaker Release User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for Nike SNKRS: Sneaker Release Is 54.9/100.

Is Nike SNKRS: Sneaker Release not working?

Nike SNKRS: Sneaker Release works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.

Reported Issues: 19 Comments

By Felix Rankin
May 14 2022

This app is completely unreliable I’ve waited to get the Nike dunks and retro 11’s and both times I’ve hit the purchase button on the hour and it said pending for about 10 mins and then processing error and 2 seconds later it tells me I didn’t get the shoes… this is such BS

By Mimi
May 05 2022

Y’all really need to change your system! It’s getting worse every time there’s a new popular pair of sneakers being released! Every time I have my payment information locked in and on the app at 10am and being told my order is pending, then 10min later saying, your shoe size is out of stock! I guess so when you letting all these scamming a$$ people buy up several pairs so they can sell them for an extra $100-200! The whole process is dumb and it used to be so simple to just walk in a store and be able to purchase the shoe you like! DO BETTER!

By Mike
May 01 2022

Set a alarm for a pair of shoes I wanted and it didn't work. Log in an hour after launch and their sold out... I call and ask why the app isn't working and alerting me and the lady hangs up on me. I call back and again ask what is going on why I'm hung up on and why their so unprofessional and again get hung up on. These people are scumbags and don't give a shit about the customer. Trash app and trash service

By Young God 60
Apr 08 2022

This app this trash. You can never buy a sneaker from here. No matter what you do you will never get anything. What is so sad about there business logic is it’s pushing me away from Nike sneakers. I rather only wear high fashion sneakers, Givenchy, Versace, Balenciaga etc. Word of advice to sneaker heads, don’t waste your time.

By NikeDidIt
Dec 11 2021

You guys are fucked for lying to us about Cool Greys, we never get a chance to buy your shoes on the app. These stupid ass boys take all of our sizes, and you mfs let them do it, because it’s more money in your pocket. I will do everything in my power to get this corporation shut down, Bet on it you racist ass fuckers

By Sirons
Nov 15 2021

Nike sneakers app generally sucks!!! Gives me anxiety…. I just went ahead and deleted it. Looking to delete Nike as well, I don’t wish to get any more notifications, coupons, deals or anything related to nike or sneakers app..

By Austin Kelley
Nov 13 2021

I waited on this app until the minute the shoes I wanted dropped, gave my payment info and order within one minute of the drop, was pending for 10 minutes then told me they sold out. 10/10 worst sneaker buying app of used yet.

By Tattyana M Mcdaniel
Nov 04 2021

Every time its a release the app will log you out continue to say something 8s wrong and then they allways sell out within 2 minutes of a shoe dropping its a waist of time

By Ian Moss
Jul 02 2021


By David Stirewalt
Apr 10 2021

Plz stop the bots it does not give me others just wanting 1 pair of shoes a chance.then some.people are able to purchase 25 or more pair..then people like me have to pay double the price or more for a authentic shoe from someelse.its not fair I do buy some products from the Nike app when I when I really want a pair says sold out in one minute...stop only allow a min pairs to be purchase at drop time give us a chance.i already know the next time at 10am the shoe that drops will be sold.out in a minute
Stop letting a few people buy up all the shoes

By Heather
Apr 07 2021

I received a pair of Air force 1s I ordered and the laces had black marks on the left shoe. I have never had this problem before but I am not happy about this.

By Javier
Mar 26 2021

Waste of time to have this app. Can never buy any good shoes. They sell out as soon as they go on sale. Even when i get a text to buy them i try and nothing.i give up with nike

By Javier
Mar 26 2021

Waste of time to have this app. Can never buy any good shoes. They sell out as soon as they go on sale. Even when i get a text to buy them i try and nothing.i give up with nike

By Brendan chennells
Mar 12 2021

This app is ran by nike. I thibknits complete total bullshit that they allow people to use online bots to do purchases for them and allows people to buy numbers of pairs when it drops and it does not allow normal consumers that aren't trying to resell to purchase sneakers for themselves and that have to pay too much for resell. App should put blocks on bots instead of allowing them.

By JohnWick
Feb 10 2021


By Mark Hernandez
Feb 10 2021

The worst app to buy shoes off of!! You guys suck so much u just want money as fast as possible so u sell out all your shoes fast af to dumb ass fucking bots u guys need to stop that shot I have nvr gotten a sneaker on the release date I’m always paying resell!! I literally deleted this app and told everyone I knew who uses it to do the same I’m going to make a video how bad u guys are and how easy it is to clean up all the bot bs u guys just don’t care it shouldn’t be called sneakers should be called bots, r, us or the bot reseller

By David Ortiz
Feb 08 2021

Your app does not allow access to early drops, sneaker notifications, or collab reviews when the person has Android. This has to change and be fixed I'm a sneaker lover like the rest who use the app why do I get less to nothing in terms of usage having a Android phone?

By Jesus Vega
Jan 23 2021

App sucks... You can get into the, then when you go to get a new released shoe it continues to ask for your password, which I entered multiple times and kept getting a retry message. By the time you go back in thru the Nike app to enter your password to get back into the snkrs app the shoes are all sold out in a matter of 3 minutes.

By Yarimel Diaz
Jan 08 2021

I am not really sure how this SNKRS app woks but I definitely know it doesn't work for individuals like me who don't often buy sneakers but once in a while likes to splurge on a nice pair. I find that using the app is pretty much useless. I have been on the app on the sneaker page I want, added the pair, correct cc info and address and the moment you check out there is an error goes into pending and then sold out. How can that actually be possible? While I know that exclusive sneakers are the new hot commodity, your app should also allow people who don't often buy sneakers to at least try and get a pair. Ive heard that people who often buy are the ones who usually are able to get a pair, but how is that fair really? This app needs A LOT of work, not fair that only people who always buy sneakers are the only ones able to get exclusive releases.

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