Zoho Mail Status

Last Updated on 2026-05-21 by Zoho Corporation

I have a problem with Zoho Mail

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Most reported problems

Not working

60.0%

Crashes

20.0%

Account

10.0%

Reported Issues:

Jess:

App says it has a bug

View
solution

Zarah:

Not opening / not working

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solution

Common Zoho Mail Problems & Solutions. Troubleshooting Guide

Table of Contents:

To resolve Zoho Mail network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Force Stop the Zoho Mail App
1. On android, goto Settings » Zoho Mail » click [Force Stop]

Clear Zoho Mail App Cache and Data:
1. On android, goto Settings » Apps » Zoho Mail » Storage » click [Clear Data] option. This clears both data and cache.
2. restart Zoho Mail.

On android, goto Settings » Apps or Manage Apps tab.
Click Zoho Mail » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto Zoho Mail » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch Zoho Mail

Developer: Zoho Corporation

Jun 24, 2026, 09:21 PM
a AndroidOS user from Krasnodar, Russia reported problems with Zoho Mail : Account
May 29, 2026, 03:39 PM
a AndroidOS user from Montreal, Canada reported problems with Zoho Mail : Not working
May 12, 2026, 04:31 PM
a Mac user from Lyon, France reported problems with Zoho Mail : Login
Mar 29, 2026, 04:59 AM
a AndroidOS user from Perth, Australia reported problems with Zoho Mail : Not working
Mar 08, 2026, 12:36 AM
a iOS user from Salt Lake City, United States reported problems with Zoho Mail : Crashes
Jan 24, 2026, 05:06 PM
a Windows user from Montbéliard, France reported problems with Zoho Mail : Not working
Oct 11, 2025, 07:14 PM
a Windows user from Kassel, Germany reported problems with Zoho Mail : Not working
Oct 03, 2025, 07:56 PM
a Windows user from San Jose, United States reported problems with Zoho Mail : Not working
Sep 24, 2025, 04:23 PM
a Windows user from Newburg, United States reported problems with Zoho Mail : Not working
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