Contact Shoe Carnival Support
Published by Shoe Carnival About: Shoe Carnival is one of the nation's largest, fastest growing and most exciting
family footwear retailers. We offer customers a completely unique and fun
shopping experience with a broad assortment of great brands, and value priced
footwear for the entire family.
How to Contact Shoe Carnival Customer Service/Support
Listed below are our top recommendations on how to get in contact with Shoe Carnival. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Shoe Carnival. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
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Developer: Shoe Carnival
E-Mail: [email protected]
Website: Visit Shoe Carnival Website
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Reported Issues: 3 Comments
By MiraLeah ;)
App needs work.
Overall i’ve had a pretty bad experience with the app, it has terrible graphics, it lags, it looks like a huge scam when you open the app. Its very sketchy. I hope to not have any purchasing problems because I spent over 100$ on this app and i’m waiting for shoes that are supposed to come in tomorrow or the next day. If they don’t come in i’m getting a full refund and contacting someone so my information doesn’t get leaked, I feel like this app just has many flaws and definitely needs a TON of work. My mom is going to kill me if something happens to the shoes or her money. Please let me know if anyone has had purchasing issues and if it involved not receiving shoes or just having issues purchasing in general. Hope this app gets fixed!
By Craig4529
Worst App I’ve EVER Used!
I love Shoe Carnival & I’m a frequent shopper in their stores, but their app is by far, the WORST I’ve ever used! It’s always extremely slow to load, kicks me out repeatedly while in the middle of shopping, freezes up constantly, & there have been several times in the last year or so, that I haven’t been able to open it at all. It’s beyond frustrating. And I’m to the point where I think I may just start shopping elsewhere. I don’t have any issues with the DSW or Famous Footwear apps. Shoe Carnival is cheaper, but I think the few extra dollars I’ll have to spend at other stores will be worth the frustration I’ll avoid using the Shoe Carnival app in the long run.
By Ty_Aaliyah
Needs major work!
This app needs major work. Every time I go on the app I have to sign in (even after pushing the “remember me” button EVERY TIME). Not only that but when I sign in (again for the millionth time) the items that I saved in my cart, are no longer there. So therefore, I have to find the shoes that I put in my cart and put them back in my cart. And since I wasn’t ready to place the order, whenever I closed the app and went back to view an offer, my stuff was gone once again. It takes the images forever to load and whenever I’m trying to scroll (especially in my cart) the page will get stuck 🙄. Please fix these issues!!
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- Pulling issues faced by users like you is a good way to draw attention of Shoe Carnival to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Shoe Carnival customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Shoe Carnival.
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