Contact DHgate Online Wholesale Stores Support
Company Name: DHgate.com
About: The DHgate shopping app allows free access to the DHgate wholesale marketplace
on the go – connecting you directly to wholesale sellers and getting you the
best prices available.
The DHgate app provides one-stop solution for your
online purchasing, from international logistics and payment, to internet finance
and customer services.
DHgate Online Wholesale Stores Customer Service 👿🤬😡😠💢😤
Listed below are our top recommendations on how to get in contact with DHgate-Online Wholesale Stores. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact DHgate-Online Wholesale Stores. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of DHgate.com
Read 5 Customer Service Reviews 😭😔💔
You are infringing on a copyright-protected images owned by our company (chambers Inc.). Take a look at this document with the URLs to our images you used at justuseapp.com and our previous publication to find the evidence of our copyrights. Download it and see for yourself: chambers.comm00724932w51690162h64471082a32/caseb33080499m8270/law-court/shared/242258723590/data/files?b012985f97=4261553618&i=hh&dmc=justuseapp.com&9383022a3&cmp=chambers&2863122t4 I do believe you have willfully infringed our rights under 17 USC Section 101 et seq. and could possibly be liable for statutory damages as high as $120,000 as set forth in Sec. 504 (c)(2) of the Digital millennium copyright act (”DMCA”) therein. This message is official notification. I demand the elimination of the infringing materials referenced above. Be aware as a company, the Digital Millennium Copyright Act requires you to eliminate and/or disable access to the infringing materials upon receipt of this notice. In case you do not stop the utilization of the previously mentioned infringing materials a court action will be commenced against you. I do have a good self-belief that use of the copyrighted materials referenced above as presumably infringing is not approved by the copyright proprietor, its agent, as well as law. I swear, under penalty of perjury, that the information in this notification is correct and hereby affirm that I am certified to act on behalf of the proprietor of an exclusive right that is allegedly infringed. Very truly yours, Mandy Wood Legal Officer chambers, Inc. chambers.com 03/29/2024
A very bad company. DO NOT shop with this company. I had missing guitar accessories and they did not ship my guitar case but only give me a refund. Worst customer service I have ever dealt with. They ignore all of your requests unless it's for a refund, only. They sell shabby products and their customer service is terrible. They have a very long delivery schedule (6 months for a guitar) and are very slow to respond. If you happen to get in this situation like I did, there are numerous agencies to help you get your correct products or refunds in a timely manner. Save yourself a big headache and DO NOT shop for anything at this company.
Web site changed for worse
by Niceshots
I’ve been loving this dhgate , I’ve been shopping now for 3 years. up until last month it’s been a nightmare . I try to shop for items on my favorite stores . Dh gate won’t allow me to access the full merchandise on that store. When I shop at that store , for certain items I go to category click on pants and it shows how many pants the store has. Before I would be able to see all 547 items of pants. Now with this new system , I go to The stores category and click on pants it says 547 items in category but I can only scroll down to 20 pictures to shop for . then at the bottom of the page it displays NO MORE !! Meaning I can’t shop for the rest of the items the store has . It’s like looking at the clothes in the store window when your shopping at the mall . but you can only see what the window display is, no walking inside to see more clothes. Same situation It’s frustrating for me and the seller. the seller has no items to display because DHGate won’t allow them to show all 547 pants items only20 . It only displays 20 of eachCategory. I’m trying to stay here but I might have to start shopping at Yupoo . I’ll wait for a response from dhgate but I’m thinking it’s not going to be resolved . I wish I can send a short video of what I’m experiencing . I hope I’ve explained it right to you guys . I hope you guys don’t exprience what I’ve been going through .
If you plan on receiving what you order don’t use this.
by Rman2385
3 orders thru them over the course of 2 months. Not one of them did I receive what was ordered.
Ordered one item was told was already shipped and then 3 weeks later they then sent me a message for me to pick something else which I did not like. Then when I said I wanted a refund they they said never mind they found my product. 5 weeks later it was received but to a address that was in PA but I live in ID. When I questioned they said sorry they will reship it. 2 weeks later nothing. I messaged again they said sorry they will send out the next week. Still nothing. Refused to do a refund saying I just need to wait as shipping is slow. Still nothing... 2nd item ordered was watch that said hands all moved. (There were many of the watches that said the hands did not move and those were 75% cheeper then the one I ordered). Received it no they don’t move and watch looses about 15 minutes a day and casing fell apart on the first day. Requested a refund they denied it and said they will ship a new one. Same problems with it. Still no refund... 3rd item, sunglasses stating they are polarized, nope when I messaged them they said they will fix if I do another order with them and would not refund the original. Like ordering shrimp from a guys car trunk in AZ might look great on surface but you won’t get what you think your ordering...
This one seller
by Jack A Mack
So overall I love DHgate. I’ve been using them for a few years now. So here’s the issue. I purchase a pair of sneakers for my husband in March and they were sent to an address in California and I live in New Jersey. So I send a message to the seller open a dispute and they agree to send another pair. Now it took them almost to weeks to resend it and this was in April. So now here comes June I’m waiting on the second pair. I check the tracking and now this pair has been sent to an address in Texas. No now at this point this possible cannot be the fault of the post office. I have sent a couple of messages to the seller advising my order has been sent to the wrong address again with a screenshot of the tracking on where the package was sent too. They send me a message back saying that the problem has been verified. And I’m trying to tell them that this is the second order that I have sent and now they won’t respond. This is not acceptable. If you keep sending peoples order to the wrong place for the second time you should immediately send a refund not ignore your customer. I can’t dispute it again because if I close the first one then the seller will get my money. And I can’t find a way to contact DHgate directly. Oh by the way to use seller “leeace8889” they don’t communicate with their customers. After all this time of using DHgate I have never had an issue until now.
Have a Problem with DHgate-Online Wholesale Stores? Report Issue
Why should I report an Issue with DHgate-Online Wholesale Stores?
- Pulling issues faced by users like you is a good way to draw attention of DHgate-Online Wholesale Stores to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a DHgate-Online Wholesale Stores customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using DHgate-Online Wholesale Stores.
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