Are you having issues? Select the issue you are having below and provide feedback to my devolo.
Complete guide to troubleshoot my devolo app on iOS and Android devices. Solve all my devolo app problems, errors, connection issues, installation problems and crashes.
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Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at devolo AG, developers of my devolo.
Unfortunately, your mobile operating system does not allow any direct configuration or monitoring of standard dLAN® 200/500/550/650/1200 devices. With the dLAN 500 AV Wireless+/dLAN® 500 WiFi, you get an intuitive option to configure your dLAN® home network. Please use our new "devolo Home Control" app to setup and control devolo Home Control, the first do-it-yourself smart home. mydevolo is the central controller for your individual home network. By calling up the dLAN® LiveCam app video in real time, you can see exactly what’s happening in front of the camera at all times. This requires the use of a dLAN® 500 AV Wireless+ or dLAN® 500 WiFi or dLAN® 1200+ WiFi ac or dLAN® TV SAT Multituner for translation. It enables particularly simple home network monitoring, for example with display of the adapter status and the transmission rate and the configuration of individual security settings. You don't need dLAN® 500 AV Wireless+, dLAN® 500 WiFi. The dLAN® LiveCam gives you an eye on your home at all times. Important note for devolo Home Control users !! Download mydevolo and configure your in-house powerline data connections in an easy way. A one-time, at no charge registration with your email address is sufficient to enjoy all benefits. Ensuring the safety of your house, children or pets – you're always up to date, even when on holiday or at work. Together with a devolo ID you have all possibilities on your mobile device, at home or on app. com. However, you can then configure and monitor all these devices.