Contact GrandPad Support
Company Name: GrandPad Inc.
About: GrandPad is a tablet computer that digitally connects senior citizens to their family and friends.
Headquarters: Orange, California, United States.
GrandPad Customer Service 👿🤬😡😠💢😤
Listed below are our top recommendations on how to get in contact with GrandPad. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact GrandPad. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of GrandPad Inc.
Verified email ✔✔
E-Mail: developer-google@grandpad.net
Website: 🌍 Visit GrandPad Website
Privacy Policy: https://www.grandpad.net/privacy-policy
Developer: GrandPad, Inc
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Get Pricing Info for GrandPadContact GrandPad! Or Contact Support
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Read 4 Customer Service Reviews 😭😔💔
Video calls freezing can only make phone calls
Good, but…
by LearnDifferently.con
My relative likes her Grandpad. I like this iPad app. But for 2 months I couldn’t upload photos from my iPhone, since the iPhone app was stuck half-logged-in. Deleting, restarting phone, & reinstalling didn’t help. One agent suggested I try uninstalling latest version of iOS. 🙄 Sixth or seventh call to support, I finally got an agent who sent a new invite, walked me through, & told where the log out button was (settings, scroll to the bottom). Problem solved. Oddly, iPhone app support comes from their partner, Consumer Cellular, which provides my relative’s Grandpad’s cell service, but not mine.
Great to keep in touch
by Aussie Mom14
My mom is 87 and has no experience with technology. I was concerned about her during and not being able to have visitors. It has been the best thing. She is hard of hearing and can hear better on this app instead of the phone.
The only thing I would suggest is to contact customer service before purchasing so they can check the signal. The device I got was preloaded with T-mobile and there was no signal where my mom lives. I called customer service and they found ATT had a very strong signal so they sent a new SIM card and it has worked great. She ended up in the hospital a week after she got this and it has been great to check on her and be able to see her. We also love being able to send her pictures. She enjoys the games and articles as well.
And the customer service reps are amazing!
Family Connecting at its Best
by Kmc122
I bought the Grandpad for my mom as a way to help her feel less isolated during this awful pandemic. She is a woman who has never owned a computer or knows how to work one. But the Grandpad is so user friendly that she quickly came to love viewing all the photos and videos that I and my siblings have posted and continue to post. She stays updated about her children, her grandchildren and her great grandchildren. She also uses it as a phone and likes to video chat with it which enables her to see her loves of her life. Although, she doesn’t use all the features that the Grandpad has to offer, she seems very satisfied with it. My siblings and I enjoy it immensely as well as it keeps us all in touch as to what is happening in each other’s lives.
Have a Problem with GrandPad? Report Issue
Why should I report an Issue with GrandPad?
- Pulling issues faced by users like you is a good way to draw attention of GrandPad to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a GrandPad customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using GrandPad.
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