ADESA Marketplace Status

Last Updated on 2025-06-04 by Adesa Corporation, LLC

I have a problem with ADESA Marketplace

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User reports:
No current problems

- The app constantly crashes and is slow.

- The fees for using the app are incredibly high.

- The search experience needs improvement.

- Contacting Marketplace through the app is difficult.

- The app does not work on iOS 12 and the mandatory update message is confusing.

- After purchasing, there are several limitations such as not being able to copy the VIN, view pictures, click on assurance, or view the CR.

- The app developers are not up to par and may be lazy or underfunded.

Common ADESA Marketplace Problems & Solutions. Troubleshooting Guide

Table of Contents:

To resolve ADESA Marketplace network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Force Stop the ADESA Marketplace App
1. On android, goto Settings » ADESA Marketplace » click [Force Stop]

Clear ADESA Marketplace App Cache and Data:
1. On android, goto Settings » Apps » ADESA Marketplace » Storage » click [Clear Data] option. This clears both data and cache.
2. restart ADESA Marketplace.

On android, goto Settings » Apps or Manage Apps tab.
Click ADESA Marketplace » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto ADESA Marketplace » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch ADESA Marketplace