HP SMARTS Training app not working? crashes or has problems?

HP SMARTS Training Status

Last Updated on 2019-06-14 by HP Inc.

I have a problem with HP SMARTS Training

Are you having issues? Select the issue you are having below and provide feedback to HP SMARTS Training.

Read all Solutions

Fix Now in One Click

User reports:
No current problems

User reports 0

Have a Problem with HP SMARTS Training? Report Issue

Common HP SMARTS Training Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot HP SMARTS Training app on iOS and Android devices. Solve all HP SMARTS Training app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

HP SMARTS Training iPhone Issues and Solutions

HP SMARTS Training iOS app crashes, not working, errors
HP SMARTS Training iOS app network issues
HP SMARTS Training on iOS has black/white screen

HP SMARTS Training Android App Issues and Solutions

HP SMARTS Training has errors/crashing/not working
HP SMARTS Training server network connectivity issues
HP SMARTS Training has black screen

HP SMARTS Training iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever HP SMARTS Training app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix HP SMARTS Training app crashes or not working on Iphone (iOS):

Close and restart the HP SMARTS Training app on iPhone
Update HP SMARTS Training app to the Latest Version for iOS
Uninstall and reinstall HP SMARTS Training iPhone app
Update your iPhone to the latest iOS version

Fix HP SMARTS Training on iPhone unable to connect to server/internet connection issues::

To resolve HP SMARTS Training network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix HP SMARTS Training black/white screen (blank screen) on iPhone:

Follow the HP SMARTS Training iOS app troubleshooting guide Here →

HP SMARTS Training Android App Issues and Solutions

Fix HP SMARTS Training not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent HP SMARTS Training app issues:

Force Stop the HP SMARTS Training App
1. On android, goto "Settings" » click HP SMARTS Training app. » click "Force Stop".

Update HP SMARTS Training to the latest version on PlayStore

Clear HP SMARTS Training App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "HP SMARTS Training app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch HP SMARTS Training.

Fix HP SMARTS Training unable to contact server/ HP SMARTS Training internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click HP SMARTS Training » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got HP SMARTS Training » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch HP SMARTS Training on android.

Solve HP SMARTS Training black/white screens issue on Android:

Follow the HP SMARTS Training android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at HP Inc., developers of HP SMARTS Training.

About this app

HP SMARTS is a new digital training and resource program for retail sales professionals, providing easy access to the HP EMEA training community. The HP SMARTS program is available as an app for your smartphone and on meaning you can access HP SMARTS, whenever you want, wherever you are! Use this latest sales tool to become an HP consumer brand ambassador. The more you know, the more you sell and the better service you provide to your customers. HP SMARTS is only available in Europe, Middle East and Africa.