Northeastern Orientation app not working? crashes or has problems?

Northeastern Orientation Status

Published by Northeastern University Information Services on 2023-05-19

The Northeastern Orientation & Parent/Family Programs app is your guide to
making the most out of your time at Northeastern University. Access guides for
events such as New Student Orientation and Welcome Week.

I have a problem with Northeastern Orientation

Are you having issues? Select the issue you are having below and provide feedback to Northeastern Orientation.

User reports:
No current problems

User reports 0

problems reported in the last 24 hours

24 hour clock

Most reported problems

Reported Issues: 0 Comments

No reports yet! Be the first to report an issue.

Have a Problem with Northeastern Orientation? Report Issue

Common Northeastern Orientation Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Northeastern Orientation app on iOS and Android devices. Solve all Northeastern Orientation app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Northeastern Orientation iPhone Issues and Solutions

Northeastern Orientation iOS app crashes, not working, errors
Northeastern Orientation iOS app network issues
Northeastern Orientation on iOS has black/white screen

Northeastern Orientation Android App Issues and Solutions

Northeastern Orientation has errors/crashing/not working
Northeastern Orientation server network connectivity issues
Northeastern Orientation has black screen

Northeastern Orientation iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Northeastern Orientation app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Northeastern Orientation app crashes or not working on Iphone (iOS):

Close and restart the Northeastern Orientation app on iPhone
Update Northeastern Orientation app to the Latest Version for iOS
Uninstall and reinstall Northeastern Orientation iPhone app
Update your iPhone to the latest iOS version

Fix Northeastern Orientation on iPhone unable to connect to server/internet connection issues::

To resolve Northeastern Orientation network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Northeastern Orientation black/white screen (blank screen) on iPhone:

Follow the Northeastern Orientation iOS app troubleshooting guide Here →

Northeastern Orientation Android App Issues and Solutions

Fix Northeastern Orientation not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Northeastern Orientation app issues:

Force Stop the Northeastern Orientation App
1. On android, goto "Settings" » click Northeastern Orientation app. » click "Force Stop".

Update Northeastern Orientation to the latest version on PlayStore

Clear Northeastern Orientation App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Northeastern Orientation app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Northeastern Orientation.

Fix Northeastern Orientation unable to contact server/ Northeastern Orientation internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Northeastern Orientation » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Northeastern Orientation » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Northeastern Orientation on android.

Solve Northeastern Orientation black/white screens issue on Android:

Follow the Northeastern Orientation android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Northeastern University Information Services, developers of Northeastern Orientation.

48.15% Contact Match

Developer: Guidebook Inc

E-Mail: [email protected]

Website: Visit Northeastern Orientation Website

About this app

The Northeastern Orientation & Parent/Family Programs app is your guide to making the most out of your time at Northeastern University. Access guides for events such as New Student Orientation and Welcome Week. You will also gain access to schedules, maps, social media, and more!