Your True Colours app not working? crashes or has problems?

Your True Colours Status

Last Updated on 2015-10-27 by PressPad Sp. z o.o.

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Common Your True Colours Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Your True Colours app on iOS and Android devices. Solve all Your True Colours app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Your True Colours iPhone Issues and Solutions

Your True Colours iOS app crashes, not working, errors
Your True Colours iOS app network issues
Your True Colours on iOS has black/white screen

Your True Colours Android App Issues and Solutions

Your True Colours has errors/crashing/not working
Your True Colours server network connectivity issues
Your True Colours has black screen

Your True Colours iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Your True Colours app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Your True Colours app crashes or not working on Iphone (iOS):

Close and restart the Your True Colours app on iPhone
Update Your True Colours app to the Latest Version for iOS
Uninstall and reinstall Your True Colours iPhone app
Update your iPhone to the latest iOS version

Fix Your True Colours on iPhone unable to connect to server/internet connection issues::

To resolve Your True Colours network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Your True Colours black/white screen (blank screen) on iPhone:

Follow the Your True Colours iOS app troubleshooting guide Here →

Your True Colours Android App Issues and Solutions

Fix Your True Colours not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Your True Colours app issues:

Force Stop the Your True Colours App
1. On android, goto "Settings" » click Your True Colours app. » click "Force Stop".

Update Your True Colours to the latest version on PlayStore

Clear Your True Colours App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Your True Colours app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Your True Colours.

Fix Your True Colours unable to contact server/ Your True Colours internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Your True Colours » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Your True Colours » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Your True Colours on android.

Solve Your True Colours black/white screens issue on Android:

Follow the Your True Colours android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at PressPad Sp. z o.o., developers of Your True Colours.

About this app

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