True Store app not working? crashes or has problems?

True Store Status

Last Updated on 2023-05-16 by True Vintage Ltd

I have a problem with True Store

Are you having issues? Select the issue you are having below and provide feedback to True Store.

Read all Solutions

Fix Now in One Click

User reports:
No current problems

User reports 0

Summary of True Store Problems 😠👌🔥

- Some users find the prices to be very expensive

- The app may prompt users to refresh frequently, causing frustration

- Some users have reported issues with transactions not being accepted or being charged incorrectly

- Some users have accused the app of being a scam

- Some users feel that similar items can be found at thrift stores for cheaper prices.

Have a Problem with True Store? Report Issue

Common True Store Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot True Store app on iOS and Android devices. Solve all True Store app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

True Store iPhone Issues and Solutions

True Store iOS app crashes, not working, errors
True Store iOS app network issues
True Store on iOS has black/white screen

True Store Android App Issues and Solutions

True Store has errors/crashing/not working
True Store server network connectivity issues
True Store has black screen

True Store iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever True Store app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix True Store app crashes or not working on Iphone (iOS):

Close and restart the True Store app on iPhone
Update True Store app to the Latest Version for iOS
Uninstall and reinstall True Store iPhone app
Update your iPhone to the latest iOS version

Fix True Store on iPhone unable to connect to server/internet connection issues::

To resolve True Store network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix True Store black/white screen (blank screen) on iPhone:

Follow the True Store iOS app troubleshooting guide Here →

True Store Android App Issues and Solutions

Fix True Store not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent True Store app issues:

Force Stop the True Store App
1. On android, goto "Settings" » click True Store app. » click "Force Stop".

Update True Store to the latest version on PlayStore

Clear True Store App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "True Store app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch True Store.

Fix True Store unable to contact server/ True Store internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click True Store » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got True Store » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch True Store on android.

Solve True Store black/white screens issue on Android:

Follow the True Store android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at True Vintage Ltd, developers of True Store.

Verified email ✔✔

E-Mail: info@truestore.co.uk

Website: 🌍 Visit True Store Website

Privacy Policy: https://www.truestore.co.uk/policies/refund-policy

Developer: True Vintage Ltd

About this app

*Welcome to True Store! *True Store offers customer the unique opportunity to shop the very best in New and Vintage goods. After thousands of requests from customers all over the world, you can now shop our entire collection of clothes, footwear, and accessories through the new True Store app. Vintage Goods include brands such as Adidas, Evisu, Nike, Ralph Lauren, Stone Island and more. Download TrueStore now for seamless access to our full collection, one-touch checkout, and in-app only offers and discounts!