ClockShark Reviews

ClockShark Reviews

Published by on 2024-04-18

🏷️ About: ClockShark is a cloud-based timekeeping and scheduling app used by construction and other field service companies to track time, schedule shifts, see who’s working, and help manage jobs from start to finish. Companies with mobile teams can manage their time, teams, and jobs from anywhere with any device.


       


Is ClockShark Safe to Use?

We Investigate the app owner's website (Clockshark.com), verify their legitimacy, and uncover hidden scams and complaints.


Overall Customer Experience 😎


😎 Positive experience
59.8%

🤬 Negative experience
40.2%

🫥 Neutral
0.0%

~ from Justuseapp.com NLP analysis of 268 combined software reviews.

Is ClockShark Safe?
ClockShark is very safe to use.
59.8/100

  Safety Analysis »»

Is ClockShark Legit?
ClockShark looks authentic and legitimate.
59.8/100



Read 20 Customer Service Reviews 😠💢

2.9 out of 5
Has potential

ClockShark has potential to be a great app. But way room many issues. First is the have to allow tracking at all time. Huge safety issue, what potential to be misused! Second is ClockShark will clock an employee out. If they go into ClockShark to do anything more than a min! Didn’t believe it till today. When I witness it clock an employee out. While said employee was checking his weekly timesheets. Huge liability issue with the labor department!!!! All this after the last update!

Great follow up reply! But none of these issues started until after your update. But as for tracking our state law does not allow it on personal cell phones. Without written permission! Which ClockShark changed that without a notice to us clients! Which I turn can cause clients undue hardships! As our state loves lawsuits for violating them laws. As the clocks out. I did not mark for active tracking of employees! But have seen first hand your app illegally clock out my employees! Which again can cause undue hardship to company owners! These issue need address to make ClockShark great. As for now I’ve had to switch back to a legal app, so I don’t face any lawsuits for your app illegal, tracking and clocking out issues!

JasonT

Have been with this app since it’s inception. Have had no problems until about five months ago when I updated it. Now I can’t read the jobs they’re all superimposed over one another. It will not allow me to clock in unless I have GPS settings on always not just when using ClockShark . And it always has a background sync so I have to clock in four or five times before it will except it. I would have gave ClockShark a four or five star rating but I’m only giving it one because of the customer service. I have contacted them continuously about all the problems and they have not got back to me once. Very unprofessional.

Privacy.

ClockShark works well for the functions it provides. However my issue is with the location services. You MUST allow ALWAYS for location services to use ClockShark. I have a fundamental problem with my employer potentially tracking me when I’m not on the clock. I manually turn off the tracking services. I don’t understand why the developers could not make it so that when I clock in my location is logged. When I clock out it turns off. Honestly this annoys me greatly.

Terrible Location Accuracy

I just had to start using ClockShark for work and have already been reprimanded once due to ClockShark ’s horrible inaccuracies with their gps location feature. It regularly says that I’m very far from my job site when I don’t even step one foot out the door all day. Employers should not be tracking employee’s locations in the first place but ClockShark just adds to the headache by not even accurately providing employee’s whereabouts. Would not recommend to anyone ever.

GPS Tracking

this app requires always allow for location access. They say that it only tracks you while on the clock. However, it prompts me on my days off to clock in whenever I get near a possible job site even in places where I have never worked over an hour from where I actually work. So, it knows where I am at all times. I get the concept that business owners want to make sure that their employees are actually on site, but this is a bit intrusive especially given that I paid for my own device.

Bosses friend workers enemy

ClockShark “tracks” you while at work however it also uses your gps constantly even when clocked out. Gives the option to only slow while using it but then doesn’t work properly when that option is selected. Kills your phone in 4 to 5 hours. Nothing good here ClockShark needs a major overhaul and please make it stop using data when I’m off the clock

Too much tracking.

If it only tracks while on the clock then why is always tracking even a thing? That shouldn’t even be an option since you claim it doesn’t track unless clocked in. Then only while using would be sufficient.

Developer responded saying it has to be on always as once ClockShark is minimized it stops tracking. This is a lie. I have tricked ClockShark into “only while using” and it’s worked just fine. So again I ask. Why do you need “always”. It’s tracks location just fine without it. What else are you tracking?

With updates this would be great

Solid app, easy to follow and use, but it has a major flaw. I never forget to clock out because my boss always watches us clock out before we leave work, yet 2-3 times a week ClockShark acts like i didn’t clock out and logs me for a misc. amount of hours like 22 hours when i clearly clocked out. This makes getting paid for the right amount of hours a hassle and is a giant flaw that i’d love to see fixed, i’d probably give 5 stars if that flaw wasn’t there

Their sales tactics are just nuts!!!

I already use a paid plan and ClockShark absolutely does what it is supposed to so but their sales team is INSANE!!! They call me several times a week trying to upsell me. The more i tell them not to call the more they call!!

I am seriously thinking about switching apps just because of that! I really think people should avoid them!

Reminder setting

I am a home health care aid and clock shark has been great for the company I work for. One thing that I wish could happen though is being able to change my alert time. I live 45 minutes away from where I work. It would be great to have a reminder sent to me an hour before work instead of 15 minutes.

Convenient but frustrating to use

I use this app to enter daily time sheet info. The data I enter is consistent from day to day; time in, time out, job and task. It takes me up to 20 screen presses to enter that info when it could be a 2 screen press entry. One press to duplicate consistent info from precious day but with current date and time filled in, one press to confirm and submit. I don't like being in ClockShark and having to manually modify data that is consistent from day to day.

App developer responded to feedback about technical issues. Improving rating to 3/5. Still could make some general improvements to make daily repeat data entry more efficient.

New update is pretty bad

Can no longer see what you are typing when adding notes to time. And removed time totals for each day you work. Really loved ClockShark before the latest update but now it seems like they are taking steps backwards.

Bugging out a little

I clocked out yesterday and it stopped pinging my location like it does throughout the day when you were clocked in. However, I noticed at the end of the day today that it said I had stayed clocked in overnight and it clocked me out automatically, but there was no location pings throughout the night. I had to do a time correction form to fix the issue with HR.

Just a suggestion

It’s a pretty good app and easy to use, no complaints. I would recommend to the developers that they enable it to work with Shortcuts, or when you press and hold ClockShark it would be cool if there was an option to clock in and out without having to open ClockShark . It’s really not that big of a deal, but it would be nice.

Easy and simple

ClockShark would be 5 stars if it didnt send “On site ____” while you are already clocked in. When I work at a job site that is rught next to another job site, I get a notification about every 10 minutes to clock in to the other job site. Should be a relatively easy fix.

Awesome Application!

I feel like this app is definitely going through growing pains right now but it’s an excellent application with a wealth of functions our company utilizes daily. They’re constantly adding to their program & even though I’ve had a smattering of issues here & there, our team of over 20 has been using ClockShark with ease for nearly two years now. User friendly, great customer service, awesome interface.

Electrician

We use it at my company it works really well. The only thing I would change is once you clock out of a job you can’t edit what you wrote in the notes. Does use a little bit of battery not crazy draining but when you need your phone to get paid every percent counts. A great way to keep track of time when you bounce from job to job.

Super User Friendly, Game Changer!

ClockShark is great great great! Easy to use and add to phones. The gps tracking is great so we can verify our employees marked the correct job, we can pull hours easily for job costing, the employees can see their total hours to verify their paychecks, etc. I used to spend hours on timesheets and no more now that we have ClockShark !

Some of the other reviews that are negative say that the employer is always tracking the employee, but the employer can only see the gps location if the employee is “clocked in”, so it doesn’t track gps data when someone is not working. And yes, it does use a very small amount of data, but we use Verizon’s unlimited business plan for 10 phones and the data use always really low.

Goodbye Paper Timesheets

ClockShark has saved us the hassle of tracking down paper times sheets and the ability to clock in individually or with Crew Clock has been really helpful. The desktop interface is awesome with the various report options for time tracking.

Easy to use and easy to manage

For people who do not have a consistent place to clock in and out, ClockShark is perfect. I can clock in from the job site or from my office, or anywhere I might be starting my day. For the office, I highly recommend ClockShark, the ability to view exactly where your employees are when they clock in is crucial when managing payroll.



Is ClockShark Safe? 🙏

ClockShark is very safe to use. JustUseApp Safety Score for ClockShark is 59.8/100.
This assessment is based on our NLP analysis of 268 user reviews. Combined with the app store average rating of 2.9/5.


Is ClockShark Legit? 💯

ClockShark looks authentic and legitimate. Our NLP models processed user feedback to estimate legitimacy. JustUseApp Legitimacy Score for ClockShark is 59.8/100 .
This conclusion is based on analysis of 268 user reviews.




How was your experience with ClockShark? Post a Review




Features

ClockShark is a cloud-based timekeeping and scheduling app used by construction and other field service companies to track time, schedule shifts, see who’s working, and help manage jobs from start to finish.

Companies with mobile teams can manage their time, teams, and jobs from anywhere with any device.

Note: To use the ClockShark mobile app, you need an active trial or paid subscription.

“We save so much time and it makes our job much easier.” Stephen M.

  Contact Support
Developer:
ClockShark, LLC